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EE line rental increase
Hi, I've heard that in June EE are increasing their line rental price by 75p. At the moment it's £14, I'm planning on joining them soon and would like to pay the year of line rental upfront. If their line rental goes up would I be expected to pay the difference? Similarly, if someone joined now and paid monthly, would they…
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Thanks EE
i'm with EE on broadband n homephone and contract almost up. so, rang up after doing my research via MSE as soon as i mentioned my contract almost up they offered the 1st 3 months of new contract AND new wireless router free worth £150(3 months line rental n broadband worth £55 and router worth £95 which is better than the…
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Free Premier League Football Next Season for BT Broadband customers
BT will be showing 38 matches next season over 3 channels. These will be free to their BB customers though a set top box purchase is needed (or subscribe to BT television from £5/month). http://www.bbc.co.uk/news/business-22462525
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Virgin Media desperation!
I wonder if anyone would be kind enough to offer some advice? I have no knowledge of Virgin cable and I am asking on behalf of my daughter. Here is the issue -: My daughter has been with Telewest/Virgin for around 10 years and currently pays them about £60 per month for TV, Phone and Broadband. She has a very old modem…
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Mobile/Wi-fi Internet for Laptop
Hi i'm selling up and so my home internet is going. I have 1.2gb on my mobile contract data plan but would like to keep this only for emergencies and obviously for my phone. I like to be prepared in case one network goes down as well thats why i am looking for another network option. I have heard of samba, ovivio, giffgaff…
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TP-Link router problem
A couple of months ago, I bought a new router (a TP-Link TD-W8968). It's been working like a charm until yesterday when internet speed suddenly seemed to drop significantly to the point where it's almost impossible to open any webpages (I do get some connection though). I know it's not a problem with the ISP since it works…
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EE lied about switching!
Hi, I'm asking for a bit of advice regarding switching broadband providers. I'll try to keep the description down to the key points for clarity. - I went to an EE store to upgrade my mobile phone. - They persuaded me to have a new contract and also to save money on my broadband by switching to them. - I asked scores of…
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access to emails on hotmail (outlook)
I am receiving the following message at least once a day when I login to hotmail (outlook).'We can't connect to Outlook at the moment. Please try again later.' Can anyone explain why this is as I can't find out and it is most frustrating. I would like to move my email account away from hotmail but this would entail…
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Plusnet Broadband access in High Wycombe - wont work - change to BT?
My sister lives in High Wycombe. At the start of the year, she switched ISP from Sky to PlusNet. On 26 March, her connection crashed and since then she has only been able to get a very slow intermittent (2mbps) or no connection at all. Currently she has no connection at all. Plusnet and BT have tried various things, and…
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Small Claims Court Action!!!!
Hi, I'm new to the site and looking for a little feedback if you can help. Has anyone ever taken a phone / internet supplier to the small claims court? I've recently launched a small claims action against my provider for issues that arose due to their not acting with resonable care or skill and would be interested to hear…
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EE 'free' 4G 30 day mobile dongle trial is actually a 24 month contract
Be very aware when offered the free 30 day trial for 4G mobile broadband this is in fact a trial for a 24 month contract. I was never told this. It was never explained to me that me accepting the 'free trial' of this product would result in a 24 month contract. I was told By EE that they were asking customers to trail it…
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Can't get wifi network connection
Hi, I'm hoping someone may be able to give me some advice. We have a wifi network set up on our computer. We have two laptops that have been connecting sucesssfully to the network for ages now, at least a couple of years. About a week ago every time we try to connect to the internet from the laptops we keep getting a…
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Need clarification/confirmation that TT contract is as requested, but have my worries
Here's hoping Mark form Talktalk will be able to put my mind at rest. After spending 57 min with TT yesterday, trying to reduce my monthly fee and setting up a new contract, a deal was achieved. Later, having worked out my yearly expenditure compared with now, I wasm't much better off, even though I'd booked fibre optic. I…
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looking for best deal on broadband...
tips on any cashback sites (not sure how to use them). thanks!
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Trying to leave my ISP early
Hi, I'm currently with Eclipse Internet and due to their pricing structure I want to migrate to a different ISP that offers more for less.. The problem... Eclipse want to charge me for the remainder of my contract (about a year - £666) even through I wont be a customer any longer. Can they do this? Is there anyway I can…
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Help - Fibreoptic advice
Hi all, I hope this makes sense... I am a bit confused what to do! Basically, I am with plusnet on their adsl package. The package has run out of it's promotion period so the cost is now the standard charges. Adsl is not and has not been a consistent service for us, so I have looked at fibreoptic. The best deal is only for…
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Fibre Broadband / Anytime Phone / TV options
Currently have the following Mobile Phones x 2 Broadband (3MB download speed) Anytime Phone Looking to upgrade to Fibre Broadband if possible We currently pay £25 p/mth on braodband & Phone £30 for Sky Where is it best to search for best possible bundle? We cant get Virgin here, but Infinity / EE is available - as i…
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Mobile data....unlimited would like
Hi I have a Vodafone mi.fi device that I use when out and about in car and listen to music and spotify via my Nexus 7 I notice I seem to be using more than the 250mb for £5 on PAYG I cannot seem to find a method on Vodafone at least to buy more data per month... Am I missing something ? Would like about 1GB a month if…
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Transfer ISP service or new contract
I'm with plusnet (no contract option with my own router). I'm happy with my service. I'm moving house in the next month and was thinking rather than transferring the service. I should cancel the service here and then re-join as a new customer benefiting from 12 months half price broadband. I can't see a downside to this...…
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Best internet for a Student?
Hi, I'm finishing my first year at University, and moving out of halls. So, I'll have to get my my internet sorted out, except the house I'm moving into does not have a telephone line, so what is the best thing for me? Info - I'm moving in at the beginning of june, and will be moving out at the end of june 2014, So will…