We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Broadband & internet access

Archives for May 2011

T Mobile end of broadband
I have recently contacted t mobile as I wanted to find out when my laptop and usb broadband was due to expire...only to find out that it expired 3 months ago ! I have therefore continued to pay for my laptop and they do not refund the money ! Can I do anything about this ? Needless to say I have now changed to another…
£260 bill for a month's internet usage - precautionary tale
Just a precautionary tale...do not ever underestimate the amount you are spending on the internet when you have dongle (or other limitations). I have a £25 a month, 5GB limit , Vodafone dongle which normally is perfectly adequate. However in the last month, for one reason or another, I've had to put most of my possessions…
laptop for use in Dubai
Any recommendations for a laptop to buy for daughter who is going to work in Dubai? She wants to be able to watch movies and use skype to contact friends
Insurance for your dongle / mobile broadband - Don't fall for it!
The problem: Lost dongle I recently lost my dongle. To be more precise, I lost my girlfriends dongle. To those of you to whom a dongle means nothing, it is the usb key you use for mobile broadband. I was irritated about losing the dongle, but I kept it in context. It was after all only a fancy usb key wit a sim card - how…
VM. BB speed change = new contract?
Originally posted this in the VM sticky, but I think that thread is getting overlooked :/ What's VM's policy when changing packages? To cut a long story short; I had no end of problems here in Manchester with my internet connection. Just over a year ago they offered to put me on 50meg for the same price as the then 20meg…
From BT to where?
Hi all, Have been with BT for option 1 broadband for the last 3 years. Last year I got bb for 5.77 / month... I haven't had any problems with the service, and would be happy to stop with BT. However, over the last 3months we have gone over the download limit, so incurred £5 / month extra charges. The contract is now up,…
Supanet- can I ever leave?
Hi folks, First post! I was previously with supanet (for a number of years) and following my wife's redundancy contacted sky to cancel the digital TV package. This was soon after I had lost my mother, so a little blurry. They explained how they could provide TV, phone line and broadband for much cheaper as a bundle. The…
BT being difficult or us being stupid?
My mum and dad recently got divorced and my dad moved out of our family home. We had a BT phone and broadband package but it was under my dad's name and although my mum is paying the bills, the letters still come addressed to my dad. She called up BT to ask if the name on the account could be changed and they said no, she…
Two broadband providers in same house?
I moved into basement flat a couple of months ago and have been using my landlords wireless connection all was fine with sometimes dropping connection until a few weeks ago. After trying 3 different wireless adapters it won't connect to the network. I think I'm too far away to get a good connection, so planning on getting…
Virgin Media National
So I've moved house and thought i'd take my virgin internet with me, only to find that my new property isn't in a cable area, so Virgin arrange to have my old service disconnected and put me on to Virgin Media ADSL Broadband Package M. All fine and dandy, except when I get a mail from them telling me my broadband is live,…
Eclipse Internet
A few months ago I was looking to change Broadband provider from BT whom I have been with for the past 10 or so years to somebody else as BT did not fit my requirements etc. I was talking with a friend who recommended Eclipse Internet. I immediately contacted them and asked then that when I came out of contract with BT,…
Post Office broadband dropping connection
For the past number of weeks my broadband connection has been disconnecting with annoying frequency. I've replaced filters and ethernet cables as instructed by their helpline people, the latest reason they have come up with is it is because I do not leave the modem on permanently ( I admitted to the helpline bod that the…
Waiting for ADSL2+ but anthing else I need to do?
Over a week ago I saw on the BT wholesale checking page that my exchange is now offering ADSL2+. So I requested the upgrade from my ISP Plusnet and they said it will take approx 5 working days. Do I need to do anything to ensure it will be working OK when Plusnet have done their bit. Alter router or any other settings?
Primus Saver Phone + Broadband for £15.99 - questions
I'm doing some research for a friend who is looking to take broadband for the first time. Primus Saver's broadband and telephone line rental (including free evening and weekend calls) service costs £30.00 to activate, then £15.99-a-month (£11 line rental + £4.99 broadband) for a minimum of 18-months. The first three months…
Help going onto wireless broadband
Hi I am due to go onto wireless broadband on 13th june!!! I am so confused, could any one please advise me as to how i switch on wireless on my desktop pc. I have found the switch on my laptop but dont know where to look on my desktop pc!!! Its 3 years old if that helps!!! Would be grateful for any help!!! GG xx
BT Basic and the cheapest broadband solution
A friend of mine gets very cheap BT basic line rental, which he was moved onto from the old light user scheme. He wants broadband and has an information pack that says BT Basic allows broadband, but there is no option for it on the website and then he phoned up they said BT basic users cannot have broadband! I suggested he…
Virgin superfast (50mb) - London coverage - help needed
Hi All, We are in London and considering moving to an area that has the Virgin superfast broadband. We've found some streets with coverage in Muswell Hill but I don't want to limit our property search to just one area at the moment. If you live in an area of London that gets the superfast coverage will you please let me…
Talk Talk. Should I join?
Many years ago I was one of the first people to use talk talk for broadband. It was in the days of 1/2 kbit speeds. Had dreadful problems with drop-offs etc and was happy there was a time to get out of the contract. Have also used them for telephone many years ago. No problem with the line etc but a better deal came along…
TalkTalk direct debit charges don't ring true.
High peeps, in today's Guardian there is a letter about how TalkTalk "moved its direct debit payment date to the end of the month – while still taking the full payments for the beginning of the same month. This had the effect of all of their customers paying for up to 10 days' service they didn't get." They should…
bt internet log on/password
Hi there being a newbie not sure if i have posted this correctly basicly since having major problems with our bt internet and having 3 new home hubs i have now been and got a new belkin router to replace the home hub, now heres my problem when calling bt and getting through to the usual india callcentre!! no one seems to…

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payments this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

View All

Broadband & internet access

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Broadband & internet access

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free