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Broadband & internet access

Archives for January 2011

virgin media
hey i have virgin media l internet at the moment, but i had broadband for ages when they were telewest, ive had upgrades from 512k up to the 10mb have at the moment, even still paying the same price of £25.25 a month, mum phoned today, trying to get them to take the price down to the current £12,75 a month, but they…
Three mobile BB dongle getting password reminder
A friend forgot his password so asked for a reminder (on the three web site) when trying to log in. So entered the mobile dongle number followed by the last six digits from his sim card. Then a message appeared saying the password will be sent by text to his mobile phone. BUT this is a BB dongle. Any thoughts?
sky broadband
Is anyone here on sky broadband.Got low internet speed takes about 5 mins to load a page.All ok this morning then come home from work and slow,have reset pc and router but same problem.Just wondering if anyone else is having same problem.chesterfield,derbyshire area.
Existing o2 customer, upgraded - whoops!
Hi there, Been with o2 over 12 months with their phone and BB package, was paying £23.50 a month for both (that included the anytime calls package). Was heavily impressed with the quality and service but then I got a phone call asking me to renew as my contract had run out (about 3 months ago iirc). Went with the 'all…
BT Ifinity Usage Policy
Hi, I have been throttled now for the 2nd month running with BT Infinity option 2 Broadband. Bear in mind I have been careful to watch my download this second month but oh no, BT inform me that I have exceeded my 300 GB fair usage to the tune of $&0 GB. I do not believe this and I have asked them for proof but they refer…
I want to get a new bb supplier
Anyone help? Im currently in the process on ditching Sky as I am paying them over £60 per onth for TV, Phone Line Rental & Calls and BB. Im paying about £25 for the BB & Phone line which gets me Free evening and weekend calls and up to 20mbs with unlimited downloads. If I ditch sky completely any ideas of the best mob to…
Missing newsletters - thereifixedit and failblog
I get a couple of daily newsletters which both failed to arrive today (related sites so possibly same server) and am wondering if anybody else subscribes to either and is missing them too today. As title - thereifixedit (excellent diy suggestions) and failblog Before anybody asks I did check the spam folder. Sites up and…
3 All you can eat data package
3mobile are doing an unlimited data package on the iphone 4 for £35 a month. Do you think this would be suitable as my only means of internet access? I'm currently paying around £45 a month in total for mobile, landline and broadband, I know I could get these cheaper, but the I like the idea of only having one bill instead…
Sky bundle cashback
Hi all I am moving from Virgin media (all 3 services) to SKY BUNDLE (WITHOUT HD), all services: TV, broadband and phone as it works out cheaper for kids channels. I am trying to use "cashback maximiser" link on MSE but the options are so confusing that I don't know which one to choose. I've accounts with quidco and…
Most reliable broadband service
I am current with Virgin Media. The speeds are really unstable, and then the quality dropped so I could not make any VOIP calls. This was VERY embarrassing, because they were calls for my work. I tried raising a fault, but was told there was no issue and they would not give me an issue number. On reading their forums, it…
Totally confused
I have a BT LL and BT BB, currently get roughly 4mb speed on BB (but BT think we can only get 2mb). I go on to samknows and get the following information: The following services are available in your location: BT Wholesale ADSL BT Wholesale ADSL Max AOL LLU TalkTalk (CPW) LLU Sky Broadband / Easynet LLU I wouldnt want to…
HELP! Three won't cancel my mobile BB!
The story starts last year - I had 2 out of term contracts (1Gb/£5 & 3Gb/£7.50) so I called to cancel (i.e. see what they offered, happy to cancel if it came to it & use 3GB sims off ebay). Well, the offer/hard sell/lies depending how you look at it worked & I decided to keep my 3GB/£7.50 contract for 12 months, getting a…
BT Infinity install gone wrong!
I was meant to be having a new BT Infinity line installed today, the engineer turned up bang on time and asked where the new line was going. Pointed him to the area and gave him the box I had been sent. This is where it went wrong, he asked what it was for stating he was fitting a second line and not a fibre product I got…
T-mobile Broadband volume limit?
Could anyone tell me what this means? i've just gone over mine :money:
At End of Contract Period. Do you own the Router?
Hi, If at the end of a broadand contract you chose to change provider. Can you keep the modem? I'm with BT and they provide a home hub with the service.
Music Website to Download from???
hi all I was wondering if anyone could recommend any music websites I can download music from to put onto my ipod please? I dont mind if you have to pay for a site to become a member I just want a good website that I know isnt full of viruses. thanks all
Plusnet £35 cashback offer
Hello, I'm hoping somebody can help. I signed up for Plusnet broadband on 1/12/10. I went through a link via this website to get £35 cashback from moneysupermarket. Broadband was connected last week - all good. Does anybody know of the details? I.e when / how do I get the cashback. Thanks in advance, James
iPhone instead of Broadband?
I'm looking into the possibility of getting an iPhone instead of getting home broadband. Is it in any way a viable alternative to actually having broadband on laptop? Can you done online shopping (Grocery etc.) with it? Is the expense worth it? Being almost £400 if I am to upgrade to it early.
Just broadband without phone?
Hi there, I'm looking for unlimited broadband without a phone line. Any advice? Is it even possible? I never use a landline but do use broadband pretty much constantly. I currently have a BT landline plus BT Total Broadband Option 1 and I'm exceeding my 10GB limit. If it's useful; our block of flats also has a communal Sky…
O2 second thoughts
hi ive just signed up with O2 from sky for phone and broadband and its about to go live in a few days, however even though i knew about the TM i thought that would be for heavy users. now it seams even though i could get 17meg speeds i will never see that plus will never get the chance to download 100gb given the current…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Broadband & internet access

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