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At End of Contract Period. Do you own the Router?

Richie1965
Richie1965 Posts: 18 Forumite
in Broadband & internet access
Hi,
If at the end of a broadand contract you chose to change provider. Can you keep the modem? I'm with BT and they provide a home hub with the service.

Comments

  • spike7451
    spike7451 Posts: 6,944 Forumite
    With BT,you buy the hub off them & so it's yours (well,I did anyway) but other ISP's have you return them.
  • someone
    someone Posts: 848 Forumite
    Part of the Furniture 500 Posts Name Dropper
    o2 Home Broadband you have to return it (they make this very clear when signing up, in the welcome letter and when you leave)
  • brewerdave
    brewerdave Posts: 9,004 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    HORRANGE Livebox is just "rented" as well - but I still have mine waiting for the returns envelope after 2.5 years!!!
  • Richie1965
    Richie1965 Posts: 18 Forumite
    spike7451 wrote: »
    With BT,you buy the hub off them & so it's yours (well,I did anyway) but other ISP's have you return them.


    Do you mean the cost of the home hub is included in the years rental period? It just came 'Free' when I signed up.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Seems to vary either they want it back or its yours to keep .
    Those that want them back often forget anyway .

    My last router was mine to keep after twelve months according to the deal i did with the retentions team .

    jje
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