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Broadband & internet access

Archives for September 2009

o2 broadband
Have just signed up, how long do they take for box to arrive?
Broadband connection
Hi this is the first time i have been on this site but have a question, at home i have 2 separate broadband connections one 20mb one 8mb (i think) now EVERY time i speak to virgin no one has every heard of a house hold having 2 connections and some one advised me the other day that i may have been over sold? any comment…
Is BT Openzone free?
I think that I read somewhere that if one is on BT Broadband they will give you some free minutes on their WI FI sites. Does anyone know if that is true?
Possible cheaper broadband as BT Wholesale cut prices.
"Details have emerged on the price cuts that are to be introduced on BT's Wholesale services. According to ISPreview.co.uk, the cost of using the company's platform, which offer speeds of up to 24Mb, will be reduced for internet service providers from the start of next year. Under the plans, monthly bandwidth charges…
BT lying?
I recently ordered a BT line which will be activated next week. Since I am both an Orange and 02 customer, I was hoping to take advantage of either of their home BB offers. I realise to get their official services, you must be in an LLU exchange. When ordering my line, I asked BT about their current BB packages, and after…
BT Business line and broadband.
Hi I would like to get ADSL broadband into my house but have a query that someone may be able to answer. I have a BT business line running into my house (I do not have a residential line at all, and don't want to pay for an additional one). My question is this : Do I have to get a BT business broadband package or can i use…
Virgin or BT broad band?
My virgin broad band is getting on my nerves, it keeps telling me that the ling is broke takes a few clicks and a lot of pationce to stay on line. We supposed to get up to 10MEg, but I doubt it very much. What reallky enoys me is that today I can`t even open my emails. I usualy spend half a day on the net,but you could…
BT charge for leaving contract. any advice?
I called BT last week to ask what my options were after they limited my speeds (the usual 100gb p/month cap), the guy was very nice and helpful and I had the impression that because I had a complaint about speeds and not being informed, I could leave and be given a MAC code and not have to pay anything. I said fair enough…
Virgin (NTL) Broadband problems
If you are unable to access certain websites this morning, it is a National problem and Virgin are working on it. Intermittent webpage issues. 27/09/09@09:49 Some customers may be unable to view certain webpages. Our engineers are working to resolve this as soon as possible
Best Broadband Without Limit
I'm looking for a fast, reliable broadband connection that will allow me to download to my heart's content. A 30Gb/month 'fair usage' policy should be alright for this. I have a contract with O2 mobile at the moment so their internet deal looks pretty tasty. I'm only going to be in the apartment for 9 months, but as the…
Does anyone here use FON?
I was looking in to FONero after seeing a link from one of Martins articles , does anyone use it...any thoughts/tips about it? I was wondering if I should get it or not....
sky phone line only works with sky broadband??
Hi all, is it true that Sky Phonelines only work with sky broadband or am I being told some fibs by a desperate salesman?
Switching from SKY to BT broadbrand?
Is this easy & how long will i be offline before it switches over. Im ****** off with SKY internet, it is a joke, the wireless range sucks. Im on BT phone already, so will it be less than 5 days?
Overseas Internet Access
I have a laptop with 3g built in and in the UK I use a 3 Sim to access the internet if I can't get free wireless access via BT Openzone or whatever. I am off on holiday soon and I was wondering if there is any SIM I can get that offers PAYG data access in several countries. We are going to Miami then on a cruise to the…
No access to broadband in this house
Dear all, Because of 'line length' I can't get broadband at home, up till now I've used a combination of dialup and mobile bb, which I would be happy with but only gets 2G, phone signals are just as difficult round here and 2G is as slow or fast as dialup. But I'm now getting seriously fed up with it. I did think that…
AOL Mac Code
Hi, I'm looking to change from AOL to O2 for my broadband. Aol have said it will be 5 working days for me to be emailed my MAC code. Does it normally take this long or am I just being fobbed off?
mac key help
Hi, I am changing my internet provider from aol to o2. i have still got some days with aol from my current payment wanted to know if when you get a mac key from old privider does your old provider than cancel your internet straight away or can you use what paid for? how long has it taken other aol to 02 broadband customers…
Orange or T Mobile PAYG Broadband?
Am torn between t mobile pay £45 for 3 months unlimited download then PAYG deal with free dongle or Orange with reduced dongle 1 month contract £15 per month. Torn as whats the signal like LS1 area? thanks.
New student flat - best *virgin* deal?
Me and three friends have just moved into a flat and alas i've been tasked with sorting out the internet. Ideally I'd like to be with Virgin as we've had them at home for years now and I know of there good reputation. At home we get broadband Tv and phone for about 25 per month yet the best package I can find for the flat…
02 Broadband Help
I want to join o2 broadband but am not a member of them yet. My brother is a member but i will be paying for it from my bank account. Can i still get the cashback from a topcashback or not. please help as i need this sorted today thanks

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Broadband & internet access

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