Broadband connection

louise.on

Hi this is the first time i have been on this site but have a question, at home i have 2 separate broadband connections one 20mb one 8mb (i think) now EVERY time i speak to virgin no one has every heard of a house hold having 2 connections and some one advised me the other day that i may have been over sold? any comment would be welcome:p

Mike_by_the_Sea

Hi Louise

Welcome to MSE.

Are your two connections different? i.e. is one cable and the other through the phone line?

Mike

andyaj0807

Virgins broadband is cable, you can only get 1 broadband setup on cable via Virgin. By the sounds of it, you have the other broadband set up on a phoneline.... You may want to cancle 1 of them!

Inactive

andyaj0807 wrote: »

Virgins broadband is cable, you can only get 1 broadband setup on cable via Virgin. By the sounds of it, you have the other broadband set up on a phoneline.... You may want to cancle 1 of them!

Not always, they do ADSL as well.

mrochester

louise.on wrote: »

Hi this is the first time i have been on this site but have a question, at home i have 2 separate broadband connections one 20mb one 8mb (i think) now EVERY time i speak to virgin no one has every heard of a house hold having 2 connections and some one advised me the other day that i may have been over sold? any comment would be welcome:p

What have you got 2 for? I know some people get 2 seperate connection to run a home business.

louise.on

Thanks for the reply's , the 2nd connection isn't a business one never has been, and both connections are cable, keep trying to persuade my hubby to cancel one and go completely wireless ( the kids have a wireless router upstairs) but he is concerned as they have pc's and we have mac, and is convinced that we will have problems.

mrochester

Strange that you'd want to pay for 2 connections when 1 would do!

Inactive

louise.on wrote: »

Thanks for the reply's , the 2nd connection isn't a business one never has been, and both connections are cable, keep trying to persuade my hubby to cancel one and go completely wireless ( the kids have a wireless router upstairs) but he is concerned as they have pc's and we have mac, and is convinced that we will have problems.

Virgin must love you, of course they will work just fine on one connection.

andyaj0807

louise.on wrote: »

Thanks for the reply's , the 2nd connection isn't a business one never has been, and both connections are cable, keep trying to persuade my hubby to cancel one and go completely wireless ( the kids have a wireless router upstairs) but he is concerned as they have pc's and we have mac, and is convinced that we will have problems.

They have completely sold you something you already have! What a con! Having 1 router for 1 connection and 1 PC and 1 MAC will work fine!

louise.on

we have 3 pc and 1 mac

louise.on

you would think that virgin would love me as we are "special" BUT...... our bill with them is NEVER under £100 per month................ you would think they would want to keep me but don't seems to be getting anywhere with them, the did offer to drop to 1 connection and up to yhe 50mb speed but then wanted me to pay £30 for the connection!!!!! will try again and let you guys know what they say