We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

BT Business line and broadband.

Options
Hi

I would like to get ADSL broadband into my house but have a query that someone may be able to answer.
I have a BT business line running into my house (I do not have a residential line at all, and don't want to pay for an additional one). My question is this :
Do I have to get a BT business broadband package or can i use any internet service provider I like. BT will only install one of their business packages on my line (because its a business phone line).

Any pointers would be great.

Comments

  • andybos
    andybos Posts: 114 Forumite
    if you are not in contract could you not transfer your line .and take internet service, with an alternative business supplier?
    Andy uw dis.
  • Ypaymore
    Ypaymore Posts: 2,802 Forumite
    You can use an ISP of your choice, same as you can on a residential line.
  • @andybos

    Unfortunately want to keep the same number. BT won't let me downgrade it to a residential line without changing the number (I've had the same number for over 30 years now) and if I change supplier they can't guarantee that i'll keep the same number either.

    @Ypaymore

    Thanks for the input. Do you know anyone that has done this? Or do you have something you could point me at?

    Thanks for the replies.
  • mrJ_5
    mrJ_5 Posts: 1,064 Forumite
    If it's for personal use, residential is fine - if it is for business use, should check with the ISP as most won't allow a residential product to be used for business purposes (and thus you cannot say to them that your business is suffering if broadband cuts out for some reason...)
  • 456789
    456789 Posts: 2,305 Forumite
    1,000 Posts Combo Breaker
    Bethere and O2 offer business packages
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.