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Broadband & internet access

Archives for April 2008

Virgin internet problems today
Hi. Had problems with my Virgin broadband today. Was fine last night, shutdown PC, went to bed. Won't connect today. I've done the usual checks - rebooted PC, unplugged router for 5 mins, plugged microfilter into the master socket with no phones attached. The error message I get in the router log is "Initialize LCP" and…
Getting out of BT contract
I've been with BT since January on their option 3 package. I was tempted by the Bt vision deal and 8mb connection. I have only been getting 1.8mb at best which is too slow for BT vision. As I was paying £24.99 per month on a 12 month contract for this I phoned and complained. Amazingly the agreed to waive the remaining 8…
can someone clarify
i know this is basic but i cant get to the bottom of it. with talk talks offer of phone and broadband (£18 odd) do i still have to pay BT's line fee? 10.50 a month i believe? at the moment i have plusnet £14 but i still have to pay bt, i'm trying to get bt out of the picture.. regards AG
BT Broadband speed issue
My BT broadband speed has been cut in half! In the past they have told me that my line can support max 1mbps & I have received speeds of 1-1.5mbps. Now my broadband speed has dropped to 480kbps & BT tech support are telling me that this speed is correct because my line can support max speed of 0.5mbps. Rather than argue…
Advice on changing ISP
After an 18 months contract with BT Total Broadband I looked around for a new provider as I was paying £17.99 to them for a 512 Kb service, and wanted to get the same for cheaper. After reading several surveys and reviews I settled on Pipex, £9.99 a month with a £20.00 connection charge, big mistake! I started BB with them…
Free dial-up ISP?
Hi folks - hope someone can help. We have PAYG with Beeb.net at the moment, but it doesn't cost anything as we route it through my OH's work broadband. Now Beeb are ceasing to be! Does anyone know of a payg with decent spam filters? I don't get any spam with Beeb, and don't want to use Yahoo for my personal email as it…
free internet use
So long as one person in your household has a broadband account, then other computers on your home network doesn't have to have an email address on that account. Instead all they need is a free MSN Hotmail account, all their internet searching, email, messaging etc wil be done through Internet Exlporer itself, (or the MAC…
Mac number
have been having a nightmare with pipex lately...........................l was paying for two broadbands to our home???????? :eek: never checked any bills as l pay DD l found out last month and phoned them up!!!!!!!!!!!!!!!over 6 pounds in calls to get them to fix it!!!!!!!!!!wow they offered refund and credit to account,…
Mac codes
,do mac codes change? I was given a mac code by my Ist ISP which I passed on to my new ISP, when I migrated again (good bye tiscali) will the mac code be the same. regards
Help.....bt Driving Me Mad!!!
Please please can someone help!!!! until last week my linerental was with BT and my calls,broadband and tv was with sky. We were having problems with Sky so we have dropped the TV package to the free channels an decided to move our calls and broadband elsewhere and went for BT as the linerental is already with them and it…
Plus net
Plus net - £40.00 activation fee. I took out a 12 month agreement with Plusnet paying £9.99 a month. Due to unforeseen circumstances I will be moving address. Having contacted Plusnet to transfer my broadband to the new phone number I discovered they charge an activation fee of £40.00. What a rip-off, day light robbery.…
Bt Home Hub And Ps3 Connection Problems
Hi i hope this is the right place!!! we have recently got a BT home hub and broadband and are having a few problems with the connection to our PS3...im really hoping it isnt a common problem!!! Im using my laptop wirelessly with no problems at all, my husbands ps3 is connected via a cable (we have tried wireless with the…
FREE WiFi
Not quite sure where to post the below as a spend is required. I spend a lot with "The Cloud", T-Mobile and BT Openworld in well known coffee stores so i can access work via wifi when on the road. This is a huge leap forward and i just hope that others follow suit. The below comes from their website at…
Phone / broadband bundle
Hello, I have been on tiscali 1 mg broadband for about 3 years with no problems. Only used the helpline in India twice, so i know about the terrible customer service. Now I want to get 8mg with unlimited or a high usage. And a good price. Do I get a bundle. Sound good, but I have heard of the problems. tiscali and talk…
upload speed
Hi everyone, I switched to TalkTalk a few months back after a shocking and expensive 3 years with BT! The ONLY problem I have with TalkTalk is with my upload speed, its 50% slower than it should be using my own router, either with an ethernet cable or wirelessly. When using TalkTalks own router with my ethernet cable, I…
Switching from tiscali to BT
My tiscali broadband contract is coming to an end on 17 June. I have decided to move to BT bb option 3 . Apprecaite if anybody could tell me about the switching process. When to cancel and request MAC codes etc.. so that I dont get any extra tiscali bills after my contract ends.
Virgin media help
Dear All, Can anyone help I signed up to VM about a year ago on the 2 4£20 deal so I have the internet and television anyhow after about 4months I had to move out and because I was only renting a room everywhere I moved didnt want me to get the VM installed.. Anyhow now I live somewhere nice now but there is already VM…
New skype call plans: landline calls for £2.25pm
Skype's brought out a new set of call plans ("unlimited" means a maximum of 10,000 minutes per month):* "unlimited" to landlines in a single country (UK and some European countries available) for £2.25 a month * "unlimited" to landlines in 20 European countries for £3.39 a month * "unlimited" to landlines in 24 countries…
Next Doors Plasma Tv Affecting My Wireless Router
Having problems for the last month with wireless not connecting although broadband perfect through modem. Have had everything checked. Laptop and router will work perfectly in other peoples houses but not in mine. Orange are now blaming next doors plasma television saying it is giving out rogue signals . Is this possible…
Feel Cheated by Virgin...
Hi, I recently signed up to the following offer with Virgin which comes for £15.50/Month. http://www.virginbroadband.com/html/...t/bb_deal.html Their website says you get a £30 discount if you sign up online. The website I signed through was a different one, and the link was received through the post. I have noticed there…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Broadband & internet access

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