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Mac number

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have been having a nightmare with pipex lately...........................l was paying for two broadbands to our home???????? :eek: never checked any bills as l pay DD l found out last month and phoned them up!!!!!!!!!!!!!!!over 6 pounds in calls to get them to fix it!!!!!!!!!!wow they offered refund and credit to account, got bill this month ....:mad: overcharged me again for two broadbands phoned them up and cancelled my account ( 30 days notice) my 18 months contract ends start off may ask for a mac number yes they will send it out:rolleyes: thought l would remind them in an email how l should recieve it within 5 days off asking either though email or letter:T got it today,
they have still not offered a refund for overpayment...(but l have informed my bank to stop DD)

l have decided to get my line rental back with bt and get my BB with o2 (as my son has a o2 phone) :dance: :dance:

Comments

  • BexTech
    BexTech Posts: 4,772 Forumite
    First thing I do when I cancel accounts is stop the Direct Debits, I also check my bank account regularly.

    When I was with Pipex I used their 01707 299 506 number, they didn't have a freephone number then (0800 1076 453) and never their 0845 number which they later added an 0870 number.

    I did however get my MAC over the phone.
    It's PAC not PAC Code, it's MAC not MAC Code, it's PIN not PIN Number, it's ATM not ATM Machine, it's LCD not LCD Display, it's DVD not DVD disc... It's no one not noone, It's a lot not alot, It's got not gotten... Panini is the plural of panino - there is no S!!
    (OK my English isn't great, the sciences, maths & IT are my strong points!)
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