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Broadband & internet access

Archives for April 2007

Broadband speeds, who cares?
Like the thread title says, do you actually care too much about your broadband speed and what benefits if any do you get from massively increasing it? I've always been on 2mb and haven't really needed to increase the speed. Say for example you are on 10Mb and whichever company you are with says theyt will increase it to…
Virgin Media Direct Debit Penalty
Hello money savers This is my first post, but it's a tricky one. Following the success of bank customers recovering unfair bank charges and penalties, I decided to try to recover the penalties that Virgin levy against me for not going Direct Debit. Currently this charge is £5 per month and accounts for 10% of my bill. I…
Bt £15.50 Price Increase?????
Hi I would really appreciate some advice from anyone on this. I received a letter 20th April from BT Customer Billing saying the following: The BT Monthly Payment Plan splits your estimated bill (based on previous usage) into 12 equal and manageable payments. From time to time we review this service to see if your usage is…
Open DNS Speeds Up Broadband
I recommend OpenDNS for everybody wanting to speed up their internet browsing. Many ISPs have overloaded (and thus slow) DNS servers, so by setting your DNS settings to OpenDNS, it speeds you up! Instructions at: http://www.opendns.com/ Also see: http://en.wikipedia.org/wiki/OpenDNS
Primus 8mb Broadband - Any experiences?
In particular I am looking for comparisons with your former service provider and any experience of traffic-shaping, network congestion or downtime suffered. For the more technically-minded, if you would be willing to provide tracert details to a US server and to a UK server so I could see the routing they take I would be…
What is the truth!!!!
I am very fustrated at this moment with my Broadband company Demon! For a couple of months I have been having problems with hearing a crackling sound on the line when using the phone. I thought this was due to a old phone so spent £40 on a new one to find I still have the problem but only when I connect my broadband line.…
Vista and Wireless Connection
I've recently cancelled my Talk Talk account because they can't provide a wireless modem for me to get online - anyone any udea which provider can give a decent service that works wirelessly with vista?
Any other ex-Biscit customers having trouble with O-BIT?
Argh! I'm an ex-BISCIT customer, and when they went bust, I took up O-BIT's offer to take over the contract on exactly the same terms (£21pm for broadband, phone line and most calls). After a couple of weeks delay, this was all set up and worked fine, but last weekend my 'phone line stopped letting me receive/make calls.…
Orange Broadband
I got free Orange Broadband when I started my new mobile 18 month contract. I wasn't too happy with the phone, so didn't set it up straight away, then after a few months down the line, I know I am not at all happy with the reception (or lack of it) where I live, so as soon as the 18 months is up, I will be changing. So, as…
Please Help! BTinternet broadband provider has cut off and put a tag on the line
We use BTinternet as our broadband service provider and have, until recently, been using broadband successfully for over a year. I’m now at my wits end with BT as we have been without broadband for 12 days (due to their catalogue of errors listed below… for anyone who is able to take the time to read) and have been told…
Switching runaround
Hi I am currently trying to switch to sky from virginmedia (phone tv & broadband). I asked sky what I need to do, they said get a mac code from my current provider. I asked my current provider for one, they said they dont supply them as its not an ADSL to ADSL switch, not a good start with my new provider. Is this correct?…
ISP claims that I haven't being paying them
I got a call from my ISP yesterday. They wanted to settle my outstanding payments. This was news to me as I was under the impression that it was taken out of my account via direct debit every month, for the last 2.5 years... Turns out for some reason they haven't and they've only just noticed it. They now want me to pay…
Virgin/NTL -Broadband through Phone line
Does anyone get Broadband through phone line with Virgin/NTL ?? Maybe you only have Phone line, don't have Cable TV, & get Broadband through phone line. peter999
Virgin Media/NTL, Sky - Additional set boxes etc.
Hi. Does anyone know how i can get to watch Digital TV in another room and also to not have to watch the same channel as the 'master controller'? Do i have to order additional set top boxes and how do i go about doing this, and which company is the cheapest for this? I'm currently on Virgin Media (NTL) but as stated in…
Cancelling / Suspending Pipex Broadband
Due to a change in job I am having to move out of my current flat and will be living out of hotels for at least the next 6 months. I joined Pipex in Feb and obviously now need to either cancel or suspend this until I move into somewhere else. After talking to 2 different people at Pipex today one told me it would cost me…
Is Talktalk all Maxadsl?
I'm currently on BT option 3 and BB with Metronet - 1Mb connection, stable consistently fast and trouble free (touching wood here). I'm looking at the talktalk £20 for both offer as it meets my needs quite nicely (not to mention the £35 odd a month saving), but I've seen too many reports of problems with the 'up to 8mb'…
AOL Broadband rubbish?
Looking to get AOL Broadband but heard they will install loads of things which ruins the computer - is it wise to get broadband with them?
sky broadband
I have just had a call from sky broadband offering me their toppack for £10 month, including wireless, 2mb, 2gb, free mcfee for 12 months. Has anyone else had this option and is it any good
New house isn't cable connected - what to do?
I'm moving house in a few weeks and have discovered my new property isn't wired up for Virgin Media. For the past four years I've enjoyed ultra fast download speeds with my cable modem linked on to the on-street cable network. Now I need to think about ADSL and I've always thought it as being much slower. Can you be on the…
am i eligible to cancel my new contract with orange
Hi - arranged over the phone to have my wanadoo internet package (which ive had for 2 years) changed. I was paying £23 per month and 6 gig d/l limit I was offered £14.99 + unlimited d/l @ 2meg speed however i went for £18.99 with unlimited d/l free wkend + evening calls + 8 meg speed. I first spoke to bt who did a check on…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Broadband & internet access

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