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Any better packages out there?
I've come under a little bit of pressure at home to try and cut down on the quartly bill that we get from BT. It averages out around 110-120 per quarter which I feel is too expensive considering we only really have the landline for broadband useage. The cost of calls only racks up about £13 (Most are evenings and weekends)…
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TALK TALK another NUMBER
Hi everyone, I have located the following numbers for talk talk. I hope that tit will be of use. 0870 4441820 0871 2267146, cannot get any info for which departments ithey refer too but who knows may be it will help someone. regards gertie
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Sending many emails restriction
Our company has been gradually building up an emailing list (like everyone else on the planet) but I'v e just found out that our broadband provider - orange - only allow 20 addressses to be emailed at a time. They quote security reasons. We have thousands on our list so every time we email our customers we have to perform…
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Freeola broadband cancellation
Hi all I've ordered broadband and cancelled the order 2 days after requesting it, and before the activation date. I thought I was covered by the distance selling regulations and could cancel the service before the activation without incurring in any charges. But I received an email back which specifies I will be liable for…
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Vista and Tiscalli
Hi guys Is anyone else having probs with accessig Tiscalli whilst using Vista. I bought a new system with Vista on board and tried to load Tiscali on to it (broadband) no such luck so contacted Tiscalli tech support they weren't much help but said they would send a router to try and resolve prob and that that would arrive…
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Call Serve - It won't let me pay!
Hi I have signed up to callserve as I'm temporarily living overseas and want to make cheap calls home. I'e downloaded the software, but it won't let me buy credits!!! Every time I try to go to the payment page it says takes me to the help page where it explains you can't recharge in 24 hours. I've never been able to buy…
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Call Serve - It won't let me pay!
Hi I have signed up to callserve as I'm temporarily living overseas and want to make cheap calls home. I'e downloaded the software, but it won't let me buy credits!!! Every time I try to go to the payment page it says takes me to the help page where it explains you can't recharge in 24 hours. I've never been able to buy…
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Changing Broadband provider
Hi If I change my broadband provider (I'm currently with NTL - now Virgin), will I still be able to keep my old email address by just logging onto Virgin's site or will it get closed down? Jue
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Orange Anytime still taking payment after I've cancelled...
A few days before payment was due last month (~20th) I phoned Orange to cancel my Anytime dialup service (I've moved to MAAF BB). Initially I was told there's 30 days notice required, but the next person I was passed to said 'that's it...it's cancelled' and said 'no, the money will not be taken (that) month.' Well, it was,…
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ADSL Max is the advertising misleading?
Hi, I am starting to think that the advertising of max is misleading. I the majority or adverts they have a large test/graphic stating "up to 8mb" But this is totally false as BT has capped the speed through profiling to a max of 7.1mb. So the fastest ANYONE using this service will see is in fact 7mb. Well actually only…
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Coming to end of Orange 18 months: what next?
Had a great 18months free BB with Orange along with discounted mobile package. What to do next? Common sense says switch to another mobile provider (12 mointh free) and change to a cheap ISP. Would Orange be keen to keep me? Anybody had any good contract extensions with them? Cheers -- Grumps
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Bandwidth throttling and other restrictions
You know how some providers after they realise they can't provide a fully unlimited broadband starts bandwidth throttling and other restrictions...will this affect Skype or MSN Messenger?? Is Skype P2P??
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TalkTalk reps visiting homes
Today I was visited by a talktalk rep who asked if I was a happy user. It seems they are doing the rounds trying to recruit customers and asking existing ones if they're happy. I invited him in. When I told him that the CD rom they sent me to download their software, he said it was because I had an old machine running an…
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Can I Get Out of an 18 Month BT Contract Early?
I've recently had a change of circumstances where I've had to relocate to another part of the country and need to cancel the BT line and broadband in my house. Canceling the line is fine, but I have to 'buy myself out' of the 18 month broadband contract (about £160). I can't 'take the broadband with me' so I'm thinking I…
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Cheapest online option...
I'm about to move into a house which has a BT phone line. What's the cheapest option seeing as we don't need/want a phone line for internet access (we all have mobiles and generally use VOIP)
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Are Freedom2surf deliberately delaying MAC code?
I e-mailed a request for a MAC code to Freedom2surf last Tuesday (11th April), they have yet to provide one :mad:. Now, the reason I think that they are deliberately delaying is, my billing date is 21st of the month & they are holding out so that I am forced to pay another full month with them! A few questions:* Has anyone…
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Best Internet Service Provider....?
I thought it may be a good idea to see who fairs the best. Maybe helping people who are looking to change and helping obtain the best deal. Using the following points. 1) ISP Provider 2) Term of Contract 3) Speed of Connection 4) Price 5) Modem and Connection Charge 6) Upload/Download Cap 7) Good Points About The ISP 8)…
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Tiscali monthly charges - advertised rates are different to what existing users pay
I am currently on Tiscali’s “Up to 2Mb Broadband and Free Weekend Talk” which is advertised at 14.99 per month. The issue here is that on my current bill with Tiscali, I am being charged 17.99. I have come across this before; I used to be on their 1 meg broadband only deal and found that I was paying more than a new…
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When is my MAC needed?
I'm in the process of switching to TalkTalk and I'm supposed to be switched on Friday. No-one has yet asked me for my MAC and I'm starting to get a bit worried. Has anyone else switched to TalkTalk and knows when I should be contacted to give them these details? Thank you very much
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Virgin Media 10 meg slow connection.
Hi Is anyone else having problems with a very slow internet connection with Virgin Media? We have the 10meg package but it is slower at the moment than years ago when we had dial up. It's been like this for the last two days. I am in Hertfordshire.