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GlowInternet / GlowTelecom
Hi My dad used to get his Internet from GlowInternet (& telephone as well) this was a number of years ago. Their telephone (& Internet) stopped working and after 2 weeks they contacted BT to find out what they should do. They were told that Glow was gone and if they wanted their telephone back they would have to return to…
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Disconnecting from Talk Talk
Yes after 11 months of rubbish connection speed and service i can finally give 30 days notice of cancelling Talk Talk Broadband. I've just spoken to customer services and they've taken my notice over the phone and requested a mac code which i was told would take 5 days. Is this the norm for disconnection from Talk Talk…
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Avoid Plusnet/BT at all costs!
Anybody else finding Plusnet/BT absolutely worthless and useless? We now have dial-up speeds on what is supposed to be a broadband service. This has been going on for a couple of months: it doesn't matter how often it is reported, the problem gets 'escalated' then we are told it is 'resolved'. Except it carries on exactly…
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Moving phone and internet to NTL? Good idea?
Hi all, I'm in need of some advice, I currently have the following:* BT line, used to receive calls (we call out using our mobiles xnet etc etc) * Demon 8mb broadband (24.99) static ip unlimited ans i am a heavy user (paid for by work, but now leaving job so need to find cheaper alternative) * I have an NTL basic tv…
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No ADSL from Pipex after line fault - Help!
Hello! Sorry for this being quite long. I was hoping somebody could help me please? On the afternoon of the 25th January, I noticed that the Link LED on my router was flashing indicating that sync had been lost. I power cycled the router, but there was still no sync. I also tried 2 other modems/ router and 2 different…
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Can they do this?
I had broadband for a long time with the same company which was a 2gb limit/month package however we were using more than this and around September time last year they contacted us to tell us we were in breach of terms and conditions and to use less. So I called them and arranged to upgrade to their 'unlimited' package…
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Question about TalkTalk/other broadband recommendation needed
We've been with TalkTalk since June, on their Talk 3 International plan... Now, it works out well for calls, seeing as we get most international calls for free (the only down side is that Norway isn't included on the list, as one of my housemates is Norwegian!)... But we're not happy with the broadband, which is also…
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Wanting to change my broadband+phone supplier
Hi everyone, I'm thinking of changing my broadband and phone supplier due to my latest phone bill and broadband costs being too much. I'm with BT on my phone (my latest bill came to £105 for 3 months) and with Demon for my broadband (8mb connection), which is a further £20 a month. So in total it's costing me about £55 a…
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Blueyonder 10mb Connection
Hey there, Is there anyone else getting really slow connection speeds with blueyonder. Since the start of this week i have been getting a REALLY slow connection. Im getting a slower connection than 56k at the moment. I gave them a call tonight and it took me 40 mins for a reply and still they said there were no problems…
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BT Broadband - Help!?!?
Hi All, First post. My wife and I use BT Broadband. We have sold our house and are due to move out in late Feb. Due to a previous sale falling through there will be a period of about 3-5 weeks when we will be staying with friends prior to moving to our new house. BT reminded us today that we are contracted until the end of…
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New Vodafone Broadband & homephone package
Has anyone seen or tried the new Vodafone at home package. For existing Vodafone pay monthly customers - £25 per month, includes BT line rental, Broadband + free anytime home phone calls to 01 or 02 numbers, Mobile & international & 045, 0870 numbers pretty good prices too. They say in small print that broadband is…
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Thinking of switching - wanadoo to AOL - help please
Hi, We are thinking of switching our broadband from Wanadoo / Orange at £17.99 per month to AOL Silver Broadband at £14.99 per month plus £45 cashback from Quidco. Is this a good move? Opinions please!!!!
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Primus.planet talk - UNSOLICITED PRAISE again.
Have just made another FREE(0800.036.3839) phonecall to my Broadband provider, Primus.planet talk(Web address:https://www.planet-talk.co.uk). As always, politeness, patience, good nature and help, coupled with excellent service and Scottish accents were Order of the day. My choice of Broadband provider finally came from…
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Sky broadband Headache!
Hi guys I was wondering if you could give me some advice? I recently moved to Sky broadband (BIG mistake) and after various cockups at their end, cancelled under the cooling off period only to be told it can take up to 30 days to untag the line?? I am on crappy dial up just now and am seriously struggling as the internet…
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overcharged by NTL
I recently got a broadband and tv package from NTL. I didn't get any statements for ages, but checking my bank accounts I was being charged way too much. I was getting 3 payments being taken. One for 17.99 (I was informed that this was for my internet). One for £2.01 (the discounted rate for my tele because of taking the…
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Web Email with Free POP Offline access ??
I want to setup an email account with Free POP Offline access for someone abroad. Are there any major Web email providers that provide Free POP Offline access through email software like Outlook Express/Outlook ?? You have to pay with Hotmail & Yahoo (Hotmail Plus, Yahoo Mail Plus accounts). Any other providers that…
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Council Tax banding for Studio flat
I live in a block of 8 flats 5 *1 bedroom 3 *studio. All are banded A. I used to have a bed-sit which was exempt from council tax (landlord had to pay) As a studio is much the same as a bed-sit bar having its own shower room why should the banding be the same as a 1 bedroom flat? Please advise? Thank You
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Can I use BT wireless router with another ISP?
Currently got BT wirelss, can I use the same router if I change to another ISP?
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Do BT try to get you to stay and offer you deals?
Just wondered if its worth trying to get a better deal with BT as my contracts up in march and thought I might try the im going to cancel thing but does it work with BT... I tried it with sky and got sky+ for £49 lol :T
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Switching from Orange to BT
After being with Freeserve/Wanadoo for 6 years, I have had no major problems until they were taken over by Orange. I requested a mac code, but they use LLU ones apparently which BT don't accept, so I cancelled my account and the 30 days notice finishes Feb 26th. What would be the best way to switch to BT with the least…
