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Disconnecting from Talk Talk

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Yes after 11 months of rubbish connection speed and service i can finally give 30 days notice of cancelling Talk Talk Broadband.

I've just spoken to customer services and they've taken my notice over the phone and requested a mac code which i was told would take 5 days.

Is this the norm for disconnection from Talk Talk these days as last year, people were talking about disconnection emails etc.

Counting down the days until i get a better service: :j
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