Blueyonder 10mb Connection

edited 30 November -1 at 1:00AM in Broadband & Internet Access
4 replies 623 views
suzyqsuzyq Forumite
187 Posts
edited 30 November -1 at 1:00AM in Broadband & Internet Access
Hey there,

Is there anyone else getting really slow connection speeds with blueyonder. Since the start of this week i have been getting a REALLY slow connection. Im getting a slower connection than 56k at the moment. I gave them a call tonight and it took me 40 mins for a reply and still they said there were no problems and it was all fine.

Replies

  • peter999peter999 Forumite
    7.1K Posts
    Part of the Furniture Combo Breaker
    ✭✭✭✭
    suzyq wrote:
    Hey there,

    Is there anyone else getting really slow connection speeds with blueyonder. Since the start of this week i have been getting a REALLY slow connection. Im getting a slower connection than 56k at the moment. I gave them a call tonight and it took me 40 mins for a reply and still they said there were no problems and it was all fine.
    What speed do you normally get ??

    Has Blueyonder support tried to diagnose problem ??

    Do you know problem is not with your Pc ??

    peter999
  • suzyqsuzyq Forumite
    187 Posts
    I usually download at around 1.3mb/s and i seem to be getting that when i download from gamefiles.blueyonder.co.uk but every other website is going shockingly slow. They put me on hold for 10 mins while they checked my connection and told me it was all fine. Also answering your other question, there is nothing wrong with my pc and they have all been recently formatted.
  • peter999peter999 Forumite
    7.1K Posts
    Part of the Furniture Combo Breaker
    ✭✭✭✭
    Is this ADSL Broadband or Cable Broadband ??

    What speed should you be getting ??

    Have you checked speed during daytime ??

    How are you checking speed ??

    Run these 3 tests & post the results:
    Run them each 3 times.

    Speed Test links:
    http://www.thinkbroadband.com/speedtest.html
    http://speedcheck.ispconnect.co.uk/
    http://homepage.ntlworld.com/robin.d.h.walker/speedtest.html -use "click here" link on page.

    Post all the result information.

    peter999
  • suzyqsuzyq Forumite
    187 Posts
    Hi Peter,
    My broadband speed is back up to normal now.
    Thank you very much indeed for your help.
    If the speed drops again within the next few days, I will perform the tests you suggested and post the results
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