O2 New Retention Tariff Discount 500 / Discount 750

ukoberon

A big thank you to all who have posted on this thread - I just spent the last hour "Playing the Game" with o2 retention and now have a contract that gives me:

500 mins x net
200 texts
all for £19 per month

Plus I get a new phone ( latest models as well)

I was paying £45 for 400 mins and 100 texts so by subscribing and reading this thread I have saved at least £300 over the year in my first Money saving action!!!

I know its a bit intimidating for some people (me included) when holding out for a deal but you really have nothing to loose other than your need for an overdraft! Give it a go folks definately worth it!

Cheers folks - Have a fantastic New Year! :beer:

Rgds

Rob

Bobby1980

Hi All, this is my first post on money saving expert, I stumbled across it when i was looking for info on google about haggling over renewing my mobile contract!

I have been with o2 for a year, and as I wasn't tied with them anymore I was looking for a new phone, perhaps a better tariff too. I called o2 the other day and mentioned it was the end of my contract and was looking to upgrade my phone, I had my heart set on the Sony Ericsson K600i as my friend has it and I quite like it. Anyway I was told that to upgrade to that handset I would need to pay £79.99!!!! Couldn't believe it (my friend got a free upgrade of this phone on orange)! Anyway, after that I googled and found this site, found the thread and saw that I could easily make them beg me to stay with them.

Anyway, currently I am on the online 50 tariff from last dec (50 xnet mins and 500 texts) which always does me fine very rarely go over the tariff cost in extra charges. I am a texter not a talker really! That costs £19 a month.

Now As suggested on here I decided to look around for similar deals with other networks to then go back to o2 with and threaten to cancel. I found the Online 675 tariff with 3 (three) - £20 a month, 75 xnet mins and 600 texts (1200 for first 3 months on 12 month contract), the phone I wanted k600i was £39.99 if you selected the 12 month tariff, and free on the 18 month tariff.

So today I called o2 and asked to talk to someone about cancelling my contract, got put through, told the girl that I wasn't happy I was getting charged £79.99 if I upgrade to this particular phone and sign up another year when I could go else and get it for free on a similar tariff. I then told her about the 3 online 675 deal and told a little lie that the phone was free on the 12 month tariff (costs £39.99 really).

Anyway, she went away, came back and said they could lower my tariff to £14 a month (from £19), and the lowest they could do on the phone was £29.99

I was quite pleased with this as it would certainly be a better deal than moving elsewhere, but I didn't make this known, obviously trying to get more out of it. Anyway after a while I could tell that was their best offer, its not like I am a heavy user and only been with them for a year so they weren't going to go crazy on discounts! So I decided to agree to that!

To compare:

Current/Original Tariff

O2 Online 50
Line Rental = £19 x 12months = £228

New Tariff
Line Rental = £14 x 12 months = £168 + £29.99 k600i phone = £197.99

Saving £30 and getting a new phone!

What it would of been if I did move to three

Line rental = £20 x 12 months = £240 + £39.99 phone = £279.99
Would have cost me £82 more than my new deal with o2!

Also I wouldn't have moved to 3 anyway as other friends are on 3 and the reception is awful, and they get 'network busy' a lot!

So I have done well I reckon considering the short time with o2 and being a light user. Even get a Bluetooth headset (worth £50 apparently) with the new phone too.

So thanks the Matrix999 and all the other members here that encouraged me to try and get a better deal, really appreciate it!

Cheers and have a happy new year :beer:

Bobby

P.S - sorry for the long post

matrix999

Bobby1980 wrote:

Hi All, this is my first post on money saving expert, I stumbled across it when i was looking for info on google about haggling over renewing my mobile contract!

I have been with o2 for a year, and as I wasn't tied with them anymore I was looking for a new phone, perhaps a better tariff too. I called o2 the other day and mentioned it was the end of my contract and was looking to upgrade my phone, I had my heart set on the Sony Ericsson K600i as my friend has it and I quite like it. Anyway I was told that to upgrade to that handset I would need to pay £79.99!!!! Couldn't believe it (my friend got a free upgrade of this phone on orange)! Anyway, after that I googled and found this site, found the thread and saw that I could easily make them beg me to stay with them.

Anyway, currently I am on the online 50 tariff from last dec (50 xnet mins and 500 texts) which always does me fine very rarely go over the tariff cost in extra charges. I am a texter not a talker really! That costs £19 a month.

Now As suggested on here I decided to look around for similar deals with other networks to then go back to o2 with and threaten to cancel. I found the Online 675 tariff with 3 (three) - £20 a month, 75 xnet mins and 600 texts (1200 for first 3 months on 12 month contract), the phone I wanted k600i was £39.99 if you selected the 12 month tariff, and free on the 18 month tariff.

So today I called o2 and asked to talk to someone about cancelling my contract, got put through, told the girl that I wasn't happy I was getting charged £79.99 if I upgrade to this particular phone and sign up another year when I could go else and get it for free on a similar tariff. I then told her about the 3 online 675 deal and told a little lie that the phone was free on the 12 month tariff (costs £39.99 really).

Anyway, she went away, came back and said they could lower my tariff to £14 a month (from £19), and the lowest they could do on the phone was £29.99

I was quite pleased with this as it would certainly be a better deal than moving elsewhere, but I didn't make this known, obviously trying to get more out of it. Anyway after a while I could tell that was their best offer, its not like I am a heavy user and only been with them for a year so they weren't going to go crazy on discounts! So I decided to agree to that!

To compare:

Current/Original Tariff

O2 Online 50
Line Rental = £19 x 12months = £228

New Tariff
Line Rental = £14 x 12 months = £168 + £29.99 k600i phone = £197.99

Saving £30 and getting a new phone!

What it would of been if I did move to three

Line rental = £20 x 12 months = £240 + £39.99 phone = £279.99
Would have cost me £82 more than my new deal with o2!

Also I wouldn't have moved to 3 anyway as other friends are on 3 and the reception is awful, and they get 'network busy' a lot!

So I have done well I reckon considering the short time with o2 and being a light user. Even get a Bluetooth headset (worth £50 apparently) with the new phone too.

So thanks the Matrix999 and all the other members here that encouraged me to try and get a better deal, really appreciate it!

Cheers and have a happy new year :beer:

Bobby

P.S - sorry for the long post

Your Welcome!!

arielcohen

hi there,
i have had many problems with my account with me having to phone up nearly daily to sort things out. why would the compnay have to give me compensation, eg 1 month free line rentla. are they just doing this out of the goodness of their heart?
many thanks

bertha

Just negotiated 500 anytime any network minutes and 200 texts (can be rolled over for 3 months) for £15. Am really satisfied with this so sincere thanks to you all
Best wishes
Bertha

el_nino

Im not very good at the negotiation thing so i was hoping someone could suggested something to say.

My current contract is:

50 anytime mins 500 txts - £18.99 per month
(nokia 6600)

Im looking to get the Motorola V3x, i have been quoted a handset price of £160 which is a bit much. The only other contract i can see so far is vodafone

125 Anytime mins 250 txts - £20 per month
handset £80.00

i told the customer service woman this and she said she wouldnt be able to give me anything like that and offered me a NEC phone for £20 upgrade which was a bit of a kick in the teeth!(apologies to anyone who has this:))

anyway any ideas would be great

** Success!! got Motorola V3x 100 mins, 500 texts for £15 per month

David_Mee

The_Dark_Side wrote:

my contract with O2 is up today.
it's the online 200 tariff with 200 xnet anytime mins+500 texts for £30/month.
my monthly bills from Aug this year have all been around £80-£85...so i'm looking at you guys to help me out here.
i rarely go over the 200 minute allowance,but my text messaging is in the region of 750-850/month.
a small allowance of GRPS data would be handy too.

whether there is a tariff i don't know about or if you lot can come up with one featuring bolt ons i don't know.

any help much appreciated.

I was paying £45 a month for 400 anytime minutes and 1000 texts - rang up moaning and could have 600 off-peak and 1000 texts for £20 or 300 anytime and 1000 texts for £25 - rarely use the minutes (yeah I know daft of me not to!) but needed anytime so £25 a month it is These were "sim only" contracts even though I had phone off them last year

They were prepared to also offer cashback but this would lock me into deal for 12 months - I just wanted to reduce monthly bill initially and would then research new phone etc later so didn't bother with cash back just yet

mercman_3

Currently have a V3 that was due for upgrade some 3 months ago! why is it that O2 never contact you to offer you an upgrade and it is you the customer who has to do the chasing!!!

Anyway, top n bottom of it is....BOTH wife and I have got the O2 anytime 200 online deal with 500 inclusive texts per month for £30 each!!

I would like to upgrade my phone to the Samsung i300

Where is the best deal to be made on this?

O2 have offered me the phone on an upgrade for £99.99 staying with the same tarriff

Seems a cheek to me


Any advice??

cheers

Pete

simonfr

Well, i tried O2 again, and managed to get a much better deal....

New, free, W800i, 200 anytime anyone minutes and 500 texts per month for £15 per month. On a 12 month contract.
Saving me £15 per month over my online tariff, and a new phone!!

Cheers Guys for the good work!!

kai666

Just got the 500 minutes for £23.50 deal on my pay as you go phone. The guy said he didn't know what I was talking about at first, but didn't really put much effort in to denying the tariff existed, and quite happily applied it to my sim card