O2 New Retention Tariff Discount 500 / Discount 750

twonga

emweaver, i just sent youa pm, if you could get back to me then thats great

emweaver

button16 wrote: »

Right they sent me my pac code but I don't really want to leave do you reckon it will be worth ringing up tomorrow and say what's the final deal they will make me with a relatively cheap phone nokia 5500 and if not ask them to move me to a pag sim card on o2?

I cancelled and my pac code is on its way to me but I sitll rang n tried again and got a good deal for once!

emweaver

twonga ive replied, let me know how you get on

Goodersuk

emweaver wrote: »

After ringing them 6 times in a wk to try and haggle with them I phoned up mentioned this deal of the discount 500. Based on ym spend I get the N95 FREE! :beer: They gave me a 20% discount on the line rental so its now only £20 mth and only a 12 mth contract :j

Sorry but not got time to look through all posts as I am at work, which deal is this one? I have lost count how many times I have phoned 02!

emweaver

Its called the discount 500 tariff, meant to be £25 mth for 12 mths, 500 mins n 500 texts

emweaver

dagger_meerkat wrote: »

Oh btw, one quick question. I haven't even reached my 11th month, and she was ready to upgrade as soon as my 10th month started. What happens to the rest of the 2 months? I asked her that, and she said .. that I would begin a new fresh contract for 12 months, implying that I would be cutting my original contract down to 10 months. Is this true?

I can confirm this is true, theyve done this with me for the pasr 3 yrs :j

meclive

absolute rubbish! lol

I rang 08456060618 and they were no help at all so my PAC number is being sent to me!!

Im currently on 500 mins & 500 texts for £25 month that i got last year (should have been £35 as they said they could not action the online 500 tariff anymore but gave me it for £35 - £10 month goodwill gesture).

My bills have been £40 - £55 month for past 8 months.

All they said they could offer me was 400 mins and 1000 texts for £35 month on 18month contract! £30 on 24month contract!

They kept telling me to get a sim only deal as they are the best at the moment - 400 mins & 1000 texts for £20 month only problem is i need a new phone and would prefer a 12month contract.

I tried ringing back later but the person on the phone could see i had already asked for my pac code so was just as unhelpful!

Any ideas on what i could try next? cheers.

emweaver

Keep trying, I did and I finally got a good deal yesterday. I know they base your uprgrade deal on your average monthly spend.

meclive

I will keep trying but they all seem to say the same thing?!

So is the discount 500 tariff still available? or are they correct in saying it has been discontinued? and am i calling the right retentions number lol!

Surely with my average spend being 40-50+ I should be offered a half decent deal?!

Cheers!

emweaver

i only got this tariff yesterday so i dont think its discountinued.

i rang 100 free from phone, option 2 then 2 again and i came through to the manchester call centre. not sure if that helps. maybe ask to be transferred to this centre?