O2 New Retention Tariff Discount 500 / Discount 750

mzqa395

Phone O2 retention this afternoon mention going to leave O2 and join CPW O2. The girl say because I did not spend enough even cannot offer me Motorola V3xx free of charge??
Actually she ask me she phone back on this sunday 8 April because my contract finish at 8 May.
Already send record delivery to cancellation department. Not sure will I get a good deal or not. My average spending is around 32.
PS I have three options
1) O2 Xda Orbit
2) Motorola V3xx
3) go to e2save sim only contract cashback deal on o2 250 tariff coz I always need to use 0844 and 0800 number

metalmickey_2

looks like o2 are playing hardball with the cheaper users.
I was on 200 mins 500 txts for 14.99 and they wanna "upgrade me" by charging me an extra £5 for fewer minutes. They were gonna give me the k800i free though.

I'll ring back in a few days and ask em to dispatch my pak code and see if that helps.

I did quote the 3 direct texter package and the tmob flext £15 tariffs but they werent having it.

I'd like to stay as they service is good, but if they arent prepared to REWARD me for my loyalty im off!

MM

Scaptain_Carlet

What good offers can I give as an example? I'm on the Online 50, 50 anytime mins 200 texts tariff and am only paying about £20/month

metalmickey_2

i was on this tariff last year and they reduced it by a fiver as i didnt take a phone off em. to be honest you should take a look at the big 3. Three, voda and orange, but to be honest, voda and orange dont have any tarriffs under £20 and the nicer phones are expensive, so you should just quote summut with more mins. If youre after a new phone they'll only give you one of their "free" ones as opposed to a newer model...

if youre on a 12 month contaract maybe the flext £15 tarriiff is a good comparrison, or the 3 £15 a month for ever.

If you go through quidco youll earn £70 in cash

crystal_clear

sorry just regaining my subscription to thread as unsubscribed by accident

dougle_2

shades, thats an awesome deal

I just phoned retentions and asked about then n95, some very rude woman who kept interupting me said the only way i could get it free was to go on a £50 a month deal!!

I also said i spend quite alot, over £40 avg. she said no, your avg is about £30! which is a complete lie, i said i wasn't interested then, checked my bills after the call and my avg bill is £42.50.. the cheek!

sjc_2

Managed to renew with an N95 on a 18 Month Contract 400 Mins & 100 Txts for £30/Mth. Phone cost is £129.99 but get £100 Cash Back.

Was on O2 250 at £35/Mth so save a fiver a month and extra 150 mins and phone for £30. Result IMHO just now need to break it to the wife as it's her contract!!!

metalmickey_2

just call again you'll probly get someone else.
Ive called twice now and the process has now become a QUEST.
Im gonna grind em down until i get what i want.

They wanna switch me to and 18 month contract and charge me an extra fiver a month. (thats an extra £90) for the k800i.

T-Mob flext will let me have the phone for 19.99 although i have to switch to an 18 month deal....still its £60 less. and as long as the cash is in my pocket and not theirs, thats what counts

coulton20

The best O2 seem to be offering me for an N95 is:

£28 Per Month
600 Calls
400 Texts
£129.99 for the Phone

Any ideas how to get this better, seeing what offers some others on here have recived? I have tried all of the PAC code ideas etc....

stacey21_2

With regards to calling back and trying to get someone else - advisors leave notes on your account detailing exactly what you asked for and what you were offered - so they will know you are 'at it'?