O2 New Retention Tariff Discount 500 / Discount 750

matrix999

Cool, I'll watch this space!

Always good to have someone from O2 on the thread/forum to keep us up to speed with whats going on.

Apex_2

matrix999 wrote:

Cool, I'll watch this space!

Always good to have someone from O2 on the thread/forum to keep us up to speed with whats going on.

NP

I joined because i notice rather a lot of misinformation being posted about O2 which believe it or not was filtering through and was being noticed by the agents

Drew

matrix999

Good Statement Drew!

I do think that O2 should keep the guys and gals in the Retention Dept with that little bit of power to over rule a computer should it say the customer is not worth keeping as at the end of the day, maybe that individual customer is not a high spender but they then recommends there friends, family or work colleagues then O2 is going to get more customers as that one individual felt a valued customer and has passed on their recommendations to others.

I feel that you guys should be in charge and give the customers the deals not a computer!

gamma

Apex wrote:

You O2 online ?

Drew

Yes it's O2 online 200 contract for 15 per month and 400 extra texts for the life of the contract.

trippy

I was about to cancel my o2 contract as I was coming up to the end of a 12 months free line rental deal. Having read this thread I phoned o2 and have been offered 125 mins + 100 texts for £10 a month plus £100 cashback instead of upgrading the phone on a 12 month contract. This suits me perfectly and I'm really pleased I read this thread first before cancelling. Thank you!:T

saverram

Apex wrote:

Standard o2 offer for you, nothing wrong with it and come your upg will put you in a better postion to get a decent upg

18 months may seem like a long time but it isn't

Drew

Hi Apex,

Thanks for u r information. so i am not getting any better then. if i call them back with in 14 days and said its high for me to pay 35 is there any change they will reduce ,my line rental to 25 or 30. i am thinking its worth a try ?
whats u r opionin.

thanks once again.

Saverram

lucyginger

I was on the o2 £30 month tariff, I rang to see if I could get a better deal and I'm now on £15 a month for 250 mins and 500 texts. I asked for a new phone too and was sent one I didn't like so have sent it back. I really want the N73, I've been told it would cost £100 to me. Do you think its worth asking again or shall I take a not so good phone? The one I've got at the moment has video calling etc so I'd really like one with the same features, if not better.

Any tips gratefully received!

charltonfan1

lucy

£100 for the N73 is a standard price and i'd imagine they cannot offer it to you for any less than £100 because you are a low spend user. See what other phones they can offer you and either go into a phone shop or google reviews for them to decide on a handset

chezmonster

I have just signed up to 02 on line. My phone hasn't arrived yet. I am getting 250 x net work minutes and 100 text for £25 a month. Would it be worth me calling during my 14 day calling off period to see if I can get a better deal? It's an 18 month contract.

lucyginger

Thanks charltonfan, I'll ring them later and see what hey can offer me. Will keep you posted :beer: