O2 New Retention Tariff Discount 500 / Discount 750

zzzLazyDaisy

iceburn wrote:

I (if you look back to what I got) I called them up and ask for the PAC. I think if you email you might just get your PAC !!

Initially I e-mailed them and said I'd found a better deal .... and they simply e-mailed me back with the PAC...

But when I phoned retentions I got the discount 500 deal

asandwhen

I phoned this morning to see what they could offer me as im now in the last 30 days of my contract - the best they said they could do is 500xnet mins per month and 200 texts but for £21.50 per month - I was o2 shop not online - has anyone else found this?

I got a free samsung d500 phone and free bluetooth headset too.

(my previous tariff was o2 400 paying £35 a month but average bill was £50)

Darth_Neo

Well I just asked for my paq code, and got asked why, so I explained that I ahd found a 3 deal with 8.99 for 12 months and a free nokia 6630, here . And basically got told to look at it very carefully, as if the company goes under then I would be paying blah blah blah.

So has anyone got the 500 voice and 100 text offer from a more reputable company for £15. As I think I may of been a little greedy as this tarif is now £30 with 3.

I'm getting my wife to phone back later as the account is in her name, and I'm not allowed to get the paq code.

Cheers

charltonfan1

Yeh Darth try again and speak to a different adviser who will most likely be more willing to comply. Say you are happy waiting for the cashback, and that they work out much cheaper for a little more effort.

I didn't mention a particular company i just said 3 have offered me £15/month 500mins/500texts via cashback and they were reasonably happy to offer me a similar deal.

In general o2 instore customers will get less texts with these retention tarrifs than online customers

master_blaster_2

WELL
i got a cracking deal for my wife ...
i rang up asked for pac number when they asked y i told they of the hassel i had getting too access my wifes account ( we had put a password on it and they never seem to record what it is ... the last time they put a different word on .... and asked me to think what it could be !!!!!! ..... i just started laughing ... they wanted me to guess what random word the operator typed in ... aghhhhhh)
any way
i explained alll this to the new operator told them we were going to 3 and she offered me the 500 tarrif for £10 as we didnt need texts went through the whole offer ... got a new samsung e720 free .... the i asked could they give some texts they offered 40 and when i asked for more she said ok i'll give u 100
so we got the 500 deal with 100 texts for £10 per month with a new e720 thrown in for free !!!!!


how pleased am i with myself ?????

Darth_Neo

Nice job MasterBlaster, can I ask did you get that this month, or last. The reason I ask is that I have always been under the impression that if you go in (to a shop) at the end of the week/ month you can get a better deal, as they may not of hit their sales targets, so are willing to offer more.

I did try again this morning, although the chap was a lot more helpful, I still got the'cash back doesn't work' routine. It seems to me that as it's the begining of the week and month I'm not having much success mind you I could fall into a barrel of t!ts and still come out sucking my thumb

Unfortunatly for me the account is held by the wife, I did try explaining the situation last night, but she got the wrong end of the stick and thought I was actually going to move to 3 (we were talking over the phone, so I couldn't how her this thread).

The main reason I'm doing this is that I want a Motorola V3 (yes I'm aware of the probs), they have offered it to me for £159 _pale_ as I am a low user. So I'm not too worried about the minutes. And I want to stay with them, as I seem to be getting my gprs for free :rotfl:

I'll get the wife to try today, and if that fails I'll try towards the end of the week. She needs to phone anyway as her upgrade is at least a day late, so I want her to cancell it, and try to close the account, to try and get this deal, as she needs the tarrif. I'll let you know.

DN

asandwhen

OK i very confused now - just called up again and said that my friend got 500xnm and 100text for £15 - she said to me that the reason mine was 21.50 is because it is 12.50 for the mins and 9.00 for the texts (200) - is this right or should i ask for it all for £15.

charltonfan1

They do it differently for different people. You were happy to start with paying 21.50, but now you are not, so say "3 is £15/month" so thats how much you want to pay

asandwhen

what is the 3 offer so i can quote it... thanks.

charltonfan1

The one i said is: 500xnet mins, 500 free texts and free nokia 6680 for 12 months @ £15/month via cashback

This sets their benchmark really high and if you push them they will match it (if you are an instore customer you will only get 200-300 free texts) or almost match it