T-Mobile Retentions

mije1983

ShowMeTheMoola wrote: »

Anyone know if the monthly amounts given to customers upgading includes the recent price increase?

From this article

Who is affected?
Not all customers will be hit. Contracts which aren't affected include:

• Orange customers who signed up after 2 December 2012.
• Orange business, Sim-only, works and "current pay monthly consumer" customers.
• T-Mobile customers who signed up after 22 January 2013.
• T-Mobile customers on 30-day Sim-only and the "current consumer" plans.
• All customers on EE tariffs.

rolstherat

If you just got an increase and you upgrade on the same plan, you should be OK for another 12 month period

Daneel

Called to get my PAC this morning, I was after an S4. Got offered Full Monty on 24 month deal for £30 up front and £35 a month.

Anyone done better?

I'm thinking of going to Vodafone on a 12 month contract then seeing what deals are out on 4G networks at the end of that. It seems a shame to limit a 4G phone to 3G, but the EE "deals" are poor IMO.

bikeman17

Just been offered and accepted a deal on the s4. £15 month 900min 500 text free Internet and landline calls and s4 handset cost of £20 tmobile 24 month contract and I'll be keeping my friends and family discount too.

Also got a deal for a sim only £6 month tmob 300min 500tmob min 3000txt 250mb data and free bb services for my younger daughter. She only need the min as she spend 10 pounds on calls and bb.

Not bad deal

ess0two

bikeman17 wrote: »

Just been offered and accepted a deal on the s4. £15 month 900min 500 text free Internet and landline calls and s4 handset cost of £20 tmobile 24 month contract and I'll be keeping my friends and family discount too.

Also got a deal for a sim only £6 month tmob 300min 500tmob min 3000txt 250mb data and free bb services for my younger daughter. She only need the min as she spend 10 pounds on calls and bb.

Not bad deal

£15pm for 24mths,good deal probably does'nt even cover handset cost.

thisis

bikeman17 wrote: »

Just been offered and accepted a deal on the s4. £15 month 900min 500 text free Internet and landline calls and s4 handset cost of £20 tmobile 24 month contract and I'll be keeping my friends and family discount too.

Also got a deal for a sim only £6 month tmob 300min 500tmob min 3000txt 250mb data and free bb services for my younger daughter. She only need the min as she spend 10 pounds on calls and bb.

Not bad deal

WOW! What an absolute legend :T How did you go about doing that?
I am at the end of the contract and I cant get anything out of them.

bikeman17

thisis wrote: »

WOW! What an absolute legend :T How did you go about doing that?
I am at the end of the contract and I cant get anything out of them.

Didn't really negotiate, I asked what deals are were for s4. The chap gave prices for existing tariff and prices on the 4g plan. The funny thing is the 4g plan the Hands cost was £70 so i stuck to my original plan.

I did spend a fortune on my bill going over my allowance every month maybe now they are offering me a good deal.

thisis

bikeman17 wrote: »

Didn't really negotiate, I asked what deals are were for s4. The chap gave prices for existing tariff and prices on the 4g plan. The funny thing is the 4g plan the Hands cost was £70 so i stuck to my original plan.

I did spend a fortune on my bill going over my allowance every month maybe now they are offering me a good deal.

I am a bit confused here, you just asked for the deals on the s4? i called them up and did that and they said i could touch it for any less than £36. I have finished my contract and the deals were absolutely useless. Do you by any chance have the name of the chap you spoke to?

19lottie82

thisis wrote: »

I am a bit confused here, you just asked for the deals on the s4? i called them up and did that and they said i could touch it for any less than £36. I have finished my contract and the deals were absolutely useless. Do you by any chance have the name of the chap you spoke to?

not everyone is offered the same retention deal. the main factor that will depend how good your deal is, is how much money you make them, ie how much extra you spend over your basic tariff cost over your last contract deal.

for example if 2 people both have a contract @ £35 a month and bob's average bill is £36.50 a month, but bill's is £62.50, Bill will be offered a lot better deal to stay if he tried to leave at the end of him minimum term, because he made them a lot of money. Bill didn't, so they won't be that bothered if he leaves, hence no good deals to try and keep him.

Bikeman 17 said "I did spend a fortune on my bill going over my allowance every month ", hence why he got offered such a good deal.

Unless you're spending a similar amount, you won't get a similar deal.

owen1978

Finally come to end on my contract,

I currently have got;

100 mins
100 texts
free landline booster
3GB
£10.58

Is is worth bothering with retentions or would you say I should keep this as a rolling contract?