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02 Retentions thread 2

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  • System
    System Posts: 178,349 Community Admin
    10,000 Posts Photogenic Name Dropper
    Deal

    12 month contract

    4S 16GB

    £165.60 for phone

    Contract £36.00 per month

    500MB
    300 mins
    Texts
    Free 02 to 02 minutes.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Went from an iphone 24 month contract to simplicity 12 month

    Deal

    300 minutes
    500 mb
    Unlimited O2-O2 calls
    Unlimited texts

    £16.17 a month

    Did I get a good deal?
  • robbies_gal
    robbies_gal Posts: 7,895 Forumite
    Part of the Furniture 1,000 Posts
    i think giff gaff might be slightly cheaper and youre not locked in

    also uses the o2 network
    What goes around-comes around
  • gabbyevs wrote: »
    i think giff gaff might be slightly cheaper and youre not locked in

    also uses the o2 network

    Unless you've got an iPhone in which case you don't have access to visual voicemail.
  • Hi,

    My girlfriends contract had just expired on her iphone 3g on o2.
    She was paying a whopping 35 a month for it LOL

    That was with 600 mins unlim txts 500mb data

    Anyway after i got my S2 on orange retentions for

    £23 for 900 mins unlim txts and 1gb data and 30 pic messages

    I spoke to o2 on her behalf to see what i could get

    When she spoke to them in shop they offered her:
    Galaxy S2 free for £27 a month for 300 mins unlim txts and 500mb data
    or
    Galaxy S2 free for £32 a month but same as above but with 600 mins

    Get this....when she spoke to o2 on the phone they quoted the £27 deal but with upfront £60 for the phone LMAO

    Anyway I spoke to them and went through to customer retentions and managed to get this deal after an hour on the phone LOL

    Free Galaxy S2 in white
    £21.50 a month
    200mins unlim txts 500mb data
    +200 cross network loyalty minutes

    This deal was through phones4u on o2 but
    I got them to match the deal and add the extra minutes on

    Plus my GF gas a £75 off corporate discount on o2
    So works out £17.50 a month
  • HER
    HER Posts: 219 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Been on o2 simplicity 30 day contract for many years now but my bill has crept up slightly. Managed to get:

    900 mins any network
    Free o2 to o2 mins
    Free unlimited landline
    Free unlimited text messages
    Not sure about internet as i dont use it and dont care

    12 months simplicity contract for £21. Hope thats good.
  • I bit the bullit and came back to O2. I had a deal with TMobile after being with O2 for a number of years. Tmobile contract was for £10 pm unlimited text and internet and 100 mins. This was great but I found that the conection failed in certain areas of the country. I finally got fed up and got a new contract with O2.

    Free Blackberry Bold 9900
    300 mins
    unlimited Text
    500 mb of data
    All for £27 pm.
    Was I right to make the change back to O2 ?
  • Quinny_2
    Quinny_2 Posts: 1,351 Forumite
    I have just finished an 18 month contract with 02, which saw me have:

    Unlimited minutes
    Unlimited texts
    1GB data

    For £46 which included a 40% loyalty discount.

    So I rang them today and was offered on 12 months:

    New phone, model tba
    Unlimited minutes
    Unlimited texts
    500mb of data

    For...............

    £68 per month with no loyalty discount!!!!!!!!

    So I get less for more basically. Needless to say some hard ball bartering with disconnections will be called for, as I also have 2 other 02 deals in my name for the wife and daughter, and my broadband with them as well.
    That's my mutt in the picture above.
  • MattLFC
    MattLFC Posts: 397 Forumite
    What is the lowest tariff o2 will give you nowadays at renewal time? Anyone managed to get say 50 mins or 50 texts out of them for a fiver a month?

    :)
  • MattLFC
    MattLFC Posts: 397 Forumite
    Can answer my own question now, just got off the phone from o2, the lowest they will do is £8.50 per month for 300 minutes, unlimited texts and 100MB data. Which isn't too bad, but...

    I just signed up for a 3 sim-only contract for £12.00 per month, giving me 600 minutes, 3000 texts and 1GB data, which in itself works out much better for me. But I have done it through Quidco, and it's tracked at £82, so works out at £5.15 per month!

    Goodbye o2, network has been going downhill for the past 2 years anyway!! 7 years as a loyal customer, paying £36 per month for the past 2 years, and I get nothing (the best they would do was £16.50 for the same (well less data and crappier network) as Three).
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