02 Retentions thread 2

Shaunp_2

Just spoken to retentions, they've offered me....

600 mins
1000 texts
+ 2 bolt ons
N95 Silver
£20 a month

600 mins
1000 texts
+ 1 bolt on
N95 8gb
£25 a month

Going to go for the N95 silver I think!

emweaver

xxdiddiexx wrote: »

Blimey! I called back and went for the £25.00pm 12 month contract and they gave me free 8MB BB for a year unlimited downloads! :j

check in a few days that this has gone on as their system throws off these deals as your not meant to have any freebies on 12 month deals

emweaver

Shaunp wrote: »

Just spoken to retentions, they've offered me....

600 mins
1000 texts
+ 2 bolt ons
N95 Silver
£20 a month

600 mins
1000 texts
+ 1 bolt on
N95 8gb
£25 a month

Going to go for the N95 silver I think!

sounds good, are these 18 mth deals?

Shaunp_2

emweaver wrote: »

sounds good, are these 18 mth deals?

Yeah, they didn't want to play at all with the 12 months deals. I told a bit of a lie that Orange had offered me 600 mins and unlimited texts for £25 and that's what they came back with.

Just taken the silver with unlimited web and unlimited landline calls, my balls should be a LOT cheaper now, last 2 have been around the £70 mark.:eek:

xxdiddiexx

emweaver wrote: »

check in a few days that this has gone on as their system throws off these deals as your not meant to have any freebies on 12 month deals

I will check. But it has been ordered now and I am just waiting for my MAC code from sky.

It was actually after we had finished ordering the new phone that she started talking about "valued customer", "been with us so long", "do you want BB for free?", so after umming and ahhing for 2 mins I said yes..:o

Nothing to do with my last phone bill being £140 quid then eh? :rotfl:

mirrorimage0

i just changed my contract, i was on £35 a month with 500 mins and 500 text the lady couldnt offer me much better at the same price so i went through to disconnections and the guy offered me a blackberry with satnav on 18 month contract at the £35 a month with 1200 mins unlimited text and unlimited internet.
so shouldnt be goingover my minutes anymore, im happy with that

TeaBoy_2

i'm not with any contract at the minute and never been with 02. whats the chances of me getting a deal similar to these retention offers? hows best to play it? do I say three have offered me such and such....?
what number should i call?

mirrorimage0

not sure, really i have been contract for so long now, i do tend to think that online you get better offers though,

by the way im not to up to date on phones but like isaid previously i have been offered a blackberry but i also had the choice of the new iphone coming out soon, what do you all think is the better phone or is there not much difference

emweaver

TeaBoy wrote: »

i'm not with any contract at the minute and never been with 02. whats the chances of me getting a deal similar to these retention offers? hows best to play it? do I say three have offered me such and such....?
what number should i call?

new customers only get the deals advertised on their site or in stores, they wont give the £10 monthly discount to new cstomers which is why they call it a loyalty reward / bonus

jon200

Hi there,

Looking for a bit of advice with my O2 upgrade.

I'm due for upgrade on 19th July, and spoke to them a couple of days ago to have an inital conversation on prices for the handset i want.

The handset i want is Sony Ericsson C902.

I am currently on a tariff which is £20 a month over 12 months and have been on this contract for about 8-9 years.

I understand this a low tariff by todays standards and am fully prepared to move to a £30 per month tariff.

The price they quoted me was £149.99 if i move to £30 per month over 18 months and free if i move to a £40 per month tariff.

Can anyone give me any advice on negotiating a deal and how succesful i am likely to be.
Ideally i want the handset for any price up to £49.99 over 12 months, with it costing no more than £30 per month.

Orange are currently offering it the handset for £19.99 on a £25 per month tariff over 18 months.