02 Retentions thread 2

finlay666

1. Very little discount available, their tariffs are very uncompetitive now, £45 tariff which matches a £30 tariff elsewhere
2. Absolutely, unfortunately
3. Depends:
With any discount - none
Without discount - maybe with slight delay

That being said it was easier to find an iPhone 4G/3GS than an HTC Desire over the past week when I have been looking!

What do you use the phone for? T-mobile seem best for smartphones/data use (iphone 4 tariffs to be announced soon)

lilian1977

Last time I upgraded (18 months ago) Vodaphone were doing a £130 cashback offer for new customers, I mentioned this and they sent me a cheque for £150 to stay. This time - nothing. PAC code received.

Ah well - £90 from Vodaphone and a Sony Ericsson Vivaz, not too shabby x

camusalbert

I have a Samsung Tocco Ultra Edition on o2.

24 month contract,
£30 a month- 600 mins,
500 texts and
unlimited web use.

turfer777

I'm another who has just tasted some disappointment with O2.

I'm currenty on a simplicity deal which is 200min, 400 texts and 1MB browsing with unlimited 02-02 calls for £15/ month.

I really like the look of the new Samsung Galaxy S and was hoping to be able to work something out with them.

They offered 300 mins, unlimited texts and Data (even though the data isnt unlimited) for 24 months @ £30/month + £99 for the handset

What they wouldn't do is let me keep my 02-02 calls. They said I would need to buy the o2 family bolt-on which would add another £7.50 to the monthly bill.

As I say I'm a bit disappointed, I've been with 02 ever since I've had a mobile ( and that goes back to BT Cellnet days). I'm willing to double my monthly bill and guarantee it for a two year contract, and all I'd like from them is to keep my 02-02 calls and yet still no deal :-(

kissmequick

I have just asked for my PAC code. I too want the new Galaxy S, O2 are not willing to match better/cheaper monthly deals with Orange and Vodaphone. Very poor, I have also been a customer for over 10 years, since getting my first mobile. Bye bye O2!

daindian

Hi guys im not on 02 but you could try upgrades through buymobilephones.net for 02 i gurentee they can beat what 02 are offering i got the desire 5 a month cheaper through them on upgrade with t mobile, also try other places like carephone warehouse, phones4u etc but phone them and see upgrades number is 08081682070

Toe-Jam

I just wanted a bog standard Nokia 6303. You'd think they would be looking to get rid of them. I pay £20 a month now for 600 mins 1200 sms and unlimited wifi and internet. They wanted £30 a month on a 24 month contract, with 300 mins and i loose the wifi. meaning the phone costs £240 ! I said I could buy it on pay as you go for £80, so how much can you sell me it as an in contract upgrade, handset only. £100 they wanted !

I ended up buying it on P&G for £80 and trading in my old handset to cex.co.uk so ended up paying £50.

amyparr

Just spoke to o2 retentions and got offered the following deals:

Recon Iphone 3GS
600 minutes, unlimited texts, free o2-o2 calls, 500MB data. Free phone.
£31pcm for 24 months
£35pcm for 18 months

Samsung Galaxy S
18 Months £40pcm - 600 minutes, free o2 calls, unltd data and wifi. Phone £49
24 Months £35pcm - 900 minutes, free 02 calls, unltd data and wifi. Phone free.

Father_Christmas

amyparr wrote: »

Just spoke to o2 retentions and got offered the following deals:

Recon Iphone 3GS
600 minutes, unlimited texts, free o2-o2 calls, 500MB data. Free phone.
£31pcm for 24 months
£35pcm for 18 months

Samsung Galaxy S
18 Months £40pcm - 600 minutes, free o2 calls, unltd data and wifi. Phone £49
24 Months £35pcm - 900 minutes, free 02 calls, unltd data and wifi. Phone free.

Did you accept either?
Did you mention iphone4 or HTC desire?
I can upgrade now but just cant decide what to do

mrnomoneybags

O2 retentions are rubbish these days, i tried buymobilephones too...... and they where rubbish also.

Looks like if your an O2 Customer leaving them is the best deal these days.