02 Retentions thread 2

Sor

Its stopped for all new tariffs/contracts which includes renewing your new contract.

The unlimited data will be stopping too for new tariffs/contracts. Think that is going to happen sometime in mid-June. Ah, maybe when the new iphone comes out.

superleeds27

Anyone have the number for o2 retentions?

delmontebanana

Anyone who managed to bag the Online45 with discount deals last year note that o2 won't be providing this same discount at all and cannot offer anything similar. Threatening to leave will just result in them sending you the PAC code. I am still trying to call again to see if another customer rep may response differently but so far 3 reps have confirmed this.

My Tariff:
Online45 £25 per month (£40 minus £15 discount)
Free Xperia1 phone (sold and replaced with iphone 3GS)
1200 anytime any network minutes
1000 text messages
free unlimited data bolt-on
free unlimited weekend calls bolt-on

gyinnit

superleeds27 wrote: »

Anyone have the number for o2 retentions?

I just call 202 from my o2 handset

ukbill69

delmontebanana wrote: »

Anyone who managed to bag the Online45 with discount deals last year note that o2 won't be providing this same discount at all and cannot offer anything similar. Threatening to leave will just result in them sending you the PAC code. I am still trying to call again to see if another customer rep may response differently but so far 3 reps have confirmed this.

My Tariff:
Online45 £25 per month (£40 minus £15 discount)
Free Xperia1 phone (sold and replaced with iphone 3GS)
1200 anytime any network minutes
1000 text messages
free unlimited data bolt-on
free unlimited weekend calls bolt-on

You wont get this offer or a discount! no discounts off price plans.

Quentin

Got this offered:

24 month contract
First 18 months @ £13/month (which is a £2/month discounted off "normal" £15/month charge)
Last 6 months @ £15/month
300 mins/month
Unlimited texts
£150 credit (no handset)
Works out at £7.25/month for 24 months.

fezzy_2

ukbill69 wrote: »

You wont get this offer or a discount! no discounts off price plans.

I've got the same deal and am wanting a blackberry bold 9700 (i should wait for a 9800 though!!)...but i cant wait!!! i want one now!!

is there no way i can get an upgrade from them on this?

they're getting more and more stingy every year *&^%$ misers!! :mad:

would it be better to buy a phone and then get a sim only deal with a bb bolt on (if it's possible?)

aldridgeboy

aldridgeboy wrote: »

I got offered today a Sony ericsson Vivaz Pro with 600 mins, unlimited texts, unlimited internet and unlimited weekend calls for £27 (24 months) or £32 (18 months)

The contract I am currently on I get the above (except the weekend calls) for £20!!

I pointed this out and had little sympathy!! Oh and I currently also get free broadband which they wont continue (whicj is fair enough)

They say the big discounts they gave last year wont be given again.

"which is why I m leaving and want my PAC/MAC code" was my reply

Rang back today to see what they would offer and it was
Iphone 3g (not 3gs) reconditioned (free)
600 mins
unlimited texts
Unlimited Internet

(and maybe weekend calls bolt on but cant honestly remember now)

on 18 month contract for £28 per month.

This is a bit better but will hang on a few weeks to see if the 3GS prices come down when the Iphone 4 is out

Toe-Jam

They will be getting rid of the 16/32 3gs when the stock runs out so don't wait too long !

Lstuff

Could do with a bit of advice if anyone can help please:

I rang O2 yesterday to see what they could offer me, and the answer was not very much, though I wasn't put through to retentions.

I'm currently on a rolling simplicity tariff (£10 per month, £7.50 unlimited web bolt on). I have been on this since my last contract finished in January, but prior to this my bills were around £40 -£50 a month for the last 5 years.

I asked about iPhone 3GS deals and was told there weren't any. I was offered a HTC Desire for £149, £30 per month over 24 months, or a Palm Pre for free for £25 per month over 24 months.

Basically I fancy an iPhone 3GS but not sure how to go about bartering with O2 to see if I can get one - I'd take a reconditioned one if they offered it on the cheap.

How do I get put through to retentions without actually having to leave?! You see I'm basically happy to continue as I am, but will change my phone and happy to pay more per month on a contract if I could get a cheap 3GS.