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02 Retentions thread 2

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  • ZINXYX
    ZINXYX Posts: 627 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    What happens if I come to the end of my contract and I haven't renewed/upgraded? Do I revert to the I monthly Simplicity plan?

    Your contract becomes a 30 day rolling one with the terms and conditions at the time you signed up still valid. I am sorry I don't know whether you keep your discount.From what i have read on here it seems you don't. Hope this helps.
    You can have God without religion!
  • GoldenEye
    GoldenEye Posts: 328 Forumite
    I'm currently due for renewal.

    I'm currently on Online 35 with £10 discount (18 Months). I also have o2 broadband which I am also getting at discount (£2.99 per month).

    I want the Nokia X6 which is available for free on the Online 35, however looks like they want to remove my contract discount (broadband discount will be unaffected).

    I tried the retentions reps who basically said they can't stay as low as £25 per month but can renegotiate my contract so I have less minutes etc (which I never use anyway) but for £30 per month instead.

    Ideally I'd usually leave over this however I don't want to lose my significant broadband discount (which I can't find a better price anywhere else).

    So effectively, my price would be going up by £5 per month for the mobile and broadband combo.

    In theory I could cancel my phone and broadband (which will cost £33 per month) and then subscribe to Virgin and get the same phone and package for £25 per month and get broadband with Plusnet for £6 per month - thereby making my new combination total £31 per month)

    Do you reckon I should just stick with o2 and save myself the hassle of having to get new mobile and broadband contracts elsewhere for the sake of saving about £2 per month)?


    ETA: Looks like retentions are offering me nothing that is not available via the website. Nothing for loyalty then :mad::mad:




    This is odd because I was initially offered the Nokia X6 (free handset) for £15 per month.


    I also receive broadband at a discounted rate (£2.50 per month) and have been receiving this rate for the last 18 months. I was thinking of moving to Be broadband (part of O2) and signing up via Quidco cashback if O2 hadn't have given me a good mobile phone retentions deal. They did though.
  • peter59
    peter59 Posts: 20 Forumite
    £35/month - 18 Month Contract with Unlimited internet

    and 32GB iPhone 3Gs is it a good deal?
  • Chimpofdoom
    Chimpofdoom Posts: 806 Forumite
    peter59 wrote: »
    £35/month - 18 Month Contract with Unlimited internet

    and 32GB iPhone 3Gs is it a good deal?

    Depends on the mins/txts included and is the phone free?
    :exclamatiTo the internet.. I need to complain about something!
  • myrtle_2
    myrtle_2 Posts: 501 Forumite
    Rang back today, yesterdays deals gone, offered worse... bummer
  • moxy1987
    moxy1987 Posts: 11 Forumite
    hi
    looking to get an iphone 3gs currently paying £37.50 for unlimited o2 to o2, 400 mins and unlimited internet
    wats the chances of getting the 3gs and a reduction in price per month?
  • Chimpofdoom
    Chimpofdoom Posts: 806 Forumite
    moxy1987 wrote: »
    hi
    looking to get an iphone 3gs currently paying £37.50 for unlimited o2 to o2, 400 mins and unlimited internet
    wats the chances of getting the 3gs and a reduction in price per month?

    Brand new, no chance, apple set the tariffs so no room for negotiations. You might be lucky to bag a refurbished unit, but they go instantly when they do get them in.

    There's "the cheapest iphone thread" on here, it's worth checking out.
    :exclamatiTo the internet.. I need to complain about something!
  • Am on o2 already so...

    iphone 16GB 3GS

    £179
    £30pm Unltd txts/ 100 mins

    The mins are fine really - I don't use a lot, and the txts are good.

    Seems pretty good to me
  • I am so shocked and a little angry. O2 have decided not to honour a retentions deal of free O2 broadband they gave me when I re-signed my mobile contract.
    I was promised that I could take it up any time because I wasn't going to use it immediately.
    Now the rep is saying the deal is not available to me anymore.

    I said I was promised, blah, blah, blah, but nope.

    They will not honour those deals.

    Cross! I now have to start again and look for a moneysaving combo of TV, Broadband and phone. Not pleased at all.

    Is there anything I can do other than vote with my feet come retentions time (very soon)??
    Tough times never last longer than tough people.
  • myrtle_2
    myrtle_2 Posts: 501 Forumite
    Went for recon 16gig iphone 3G, 500 mins, unlim text + internet for £25 for 24 months...
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