02 Retentions thread 2

mattblue

Terrible terrible o2 been with them for 6 years...no offer at all within retentions....they do none of the phones im interested in nokia n97, samsung jet samsung i8910 hd...off to orange - the deal

Nokia N97
1200 min
unlimited texts
unlimited net
magic number
18 month contract
£35 a month !
£50 quid cashback through quidco
Sell my nokia n95 for £100

averages out at £26.66 a month - thanking you kindly - two fingers to o2 :j

scrooge82

o2 retentions non existent!!!

contract now due for renewel, i said i seen some good deals with other networks, not too fancy a phone, 400 mins 500 texts, 12 month contract £15 a month.

I said i was happy to have 18 months to stay with o2, if could do similar price, i would even be happy with 300 mins 300 texts.

Yes they said we can probably do that.... let me see....

yes 300 mins 300 texts new basic phone £25 a month 18 months.

err... no thanks.

Good bye o2.

rename yourselve 'The Iphone Company' because thats what you have become, IMHO.

johng_uk

Just bumping this thread to see if anyone has had any good retention deals in the recent past?

I've dropped my LG Viewty in the loo and it doesn't work anymore! Just as well my contract is due renewal on 17th of next month!!!

leeds_singh

Am in the last month of my o2 contract brought directly from e2save (cpw). E2Save rang today and offered me an upgrade:
Sim-Only
1200mins (Any time, any network)
500 texts
Unlimited Web-Bolt On
18 month contract
£45 pm but with £580 redemption by cashback....works out to £12.78 per month...Very good deal.
Been an e2save customer for over 4 years...If you send your bills recorded delivery, I've never had a problem.

johng_uk

Cheers singh, but I couldn't be bothered sending stuff back every month!

As long as it works in your situation then good luck to you!

muffinmclean

seems retentions really are a thing of past with O2. At end of my 18month contract and been wi o2 for years, i am on the online 35 deal (unltd texts and 600mins i think) for £20 a month,which i am obv happy with. phoned retentions today and they told me that for the n86 i want i have to pay £48.93 AND go to paying £35 a month!!!! so they want an extra £15 a month off me and dosh for the phone!! that is rotten!! i thought initially i was just having to pay for the phone and was still going to pay £20 a month. couldnt believe the lassie on phone when she said that!! wasnt any room for bartering or anything. it was a case of thats the only thing we can do! Well, i am looking to move elsewhere i think ill request my pac code tomoro. really bad stuff from o2!!!

johng_uk

Great - I got that to look forward to in a month then!

marcowil

muffinmclean wrote: »

seems retentions really are a thing of past with O2. At end of my 18month contract and been wi o2 for years, i am on the online 35 deal (unltd texts and 600mins i think) for £20 a month,which i am obv happy with. phoned retentions today and they told me that for the n86 i want i have to pay £48.93 AND go to paying £35 a month!!!! so they want an extra £15 a month off me and dosh for the phone!! that is rotten!! i thought initially i was just having to pay for the phone and was still going to pay £20 a month. couldnt believe the lassie on phone when she said that!! wasnt any room for bartering or anything. it was a case of thats the only thing we can do! Well, i am looking to move elsewhere i think ill request my pac code tomoro. really bad stuff from o2!!!

That is almost the exact same deal i got offered though i am only getting a £10 pm discount currently!
Looking for a decent deal on another network

muffinmclean

marcowil wrote: »

That is almost the exact same deal i got offered though i am only getting a £10 pm discount currently!
Looking for a decent deal on another network

so are you paying 25pound a month? i went on to look at o2s website as if i was a new customer, its pretty much the exact same deal i am getting and i have been wi o2 since the days it was bt cellnet! the sad part is that i am probably going to have to pay £35 to another network with the phone I want, but its the principal that im not going to pay o2 that!! Loyalty obviously means nowt to o2 now!!

jmarko

I've just accepted an offer of:

2 year o2 contract (before you say it, I know... :rolleyes: )
200 mins
400 texts
'Unlimited' internet (200mb per month)
£5.50 per month (£25 per month, chequeback equiv £19.50/month)

No phone but it still feels like a good deal. Never had a prob with carphone warehouse cashbacks. Have had all the line rental (as in *all* the line rental) back on this contract for about three or four years now (if not longer).

jmarko