02 Retentions thread 2

toothpick

atlantis187 wrote: »

Got the deal thru the retentions team the blackberry bold was classed as a refurbished handset but when I received it it was as new.

did you have to nag really hard? i'm assuming you asked for more every time they offered something. are you a long term customer?

atlantis187

toothpick wrote: »

did you have to nag really hard? i'm assuming you asked for more every time they offered something. are you a long term customer?

Didnt have to negotiate hard at all really they I said I wanted the nokia 5800 for £15 a month and she offered me the bold instead. Have been with them for 1 year

Money_Grabber13579

BBB wrote: »

odds of a deal for the iphone? looking to pay £35 with the iphone free and unlimited texts...

It's possible but it'll be on a 24 month contract I'm sure

Money_Grabber13579

atlantis187 wrote: »

Didnt have to negotiate hard at all really they I said I wanted the nokia 5800 for £15 a month and she offered me the bold instead. Have been with them for 1 year

That's because it's refurbished, you'll get a much better deal that way. They have to get rid of the handsets somehow!

JaRocks28

Phoned up retentions today to see what deals they could offer me. I wanted a 12 month contract still - she said she could do this however cannot discount the line rental as the retention deal is to get a 12month contract. I wanted the Sony ericsson c905, which i have seen on mobiles.co.uk for 12 months with orange 200mins 500texts £30pm and £39.99 for the phone.. (and £40 cashback through quidco) so in effect its £360 for the 12 months. The best they could offer was £40pm for the phone free, or £35 and the phone £195. She said she could do a 18month for £20 - however it works out the same for a 18 month to a 12 month... however the time periods are obviously different. So i bought the orange one off mobiles.co.uk!! That way i know its ended by this time next year if anything happens with the job.

ChukkleOdeon

My 18 month contract comes to an end this month - paying £19.57/pm for 420min + 1000 texts and I got a Sony Ericsson w880i which I'm happy to keep at the moment as it suits my purposes adequately. Thus I'm looking to reduce my monthly bill by switching to a sim-only deal on a rolling 1month contract. Do I have any chance of negotiating better sim-only deals than what they advertise for new customers? Thanks.

toothpick

I think I just got the deal of the century on my mobile.

200m 400txt unlimited o2 to o2 calls.

18 month contract....

£10 a month....(£180)

15 months free...(£150)

Average monthly cost....

£1.666666666667!


I thought my last cash back was cheap at £1.99 (600m 500txt, but only ever use 350 of each)


SO HAPPY


thanks for the heads up, it made me call back.



yesterday i was offered £150 off as well, but on a £15 a month contract so it was still more expensive than a cashback deal.



tried to switch unlimited o2 calls with internet but they wouldnt budge :P

toothpick

out of interest, do you think i could have got them to switch the unlimted o2 with free internet?

toothpick

atlantis187 wrote: »

Got the deal thru the retentions team the blackberry bold was classed as a refurbished handset but when I received it it was as new.

so you did no talking, and they were like 'sir, have this , this , this and this free'

i'd believe you if you got unlimited o2 minutes, internet is reasonable as its black berry

but free home internet too?!?! and your texts are unlimited!!

Davey_H

@toothpick
I tried that one to get them to change for free internet.
The answer was no, as you need to be on a certain price plan before that is an option.
Just think if you do use the internet i dont think you pay more than £1 per day anyways, thats what they told me.

Regards
Dave