02 Retentions thread 2

dazzaofdagenham

whats the cheapest way for people who are both on O2 to communicate with each other.

My sister and her partner are both on O2...is contract the best or PAYG.

Need about 2000 texts and 1500 mins...

Thanks people

darren

spoonofmilk

The last contract I had with o2 had unlimited o2 to o2 calls, so I guess that'd be a consideration!

Last night I was able to upgrade at last (and be rid of the completely broken K850i I've had for the past 18 months - which will find itself under the wheels of a train or at the shouty end of a 12 bore) and bagged myself the standard good deal that people have pointed out!

600 anytime minutes to UK lines and mobiles
1000 texts
Unlimited web bolt on
LG Renoir handset
£20

That'll do me nicely!

Gotta say, the retentions person I spoke to (Paula) was very helpful and friendly... and despite trying to convince me that the Sony Ericsson C905 would be nowhere near as bad as the K850i, gave me that deal with no effort on my part at all. I was half expecting to have to barter a bit, but as my average bill was so high (£70ish a month) then she just leapt in and gave me that deal right away.

Not only that, but the order went through around 6pm last night and the phone is already out for delivery in Exeter (damnit, I'm at work!!!). Top marks to o2 retentions.

PotatoPotato

Anyone got the 5800 today? I'm getting told to phone back on 16th :eek:

MRC_2

crystal_clear wrote: »

Hi

Anyone any news on supplies of any of the popular hand sets coming into stock yet

I have called most days over the last week to be continually told the handset i would love that day to be out of stock !!

Just wondering if maybe i should call tomorrow in one last ditch attempt if none in go over to another network which I would rather not do but i am now 2 months over renewal and need a new phone .... Grrrrrrrr !!

Crystal

Hi,

5800 due back 16/2, n96 due anytime, 8900 anytime, pixon/tocco anytime.. iphone recon 16/2 - Don't quote me 100% on those!

Hope this helps

MRC_2

PotatoPotato wrote: »

Anyone got the 5800 today? I'm getting told to phone back on 16th :eek:

Due back in week commencing 16th :eek:

owitemisermusa

Just rang O2 upgrades to ask if I could add the unlimited internet bolt on to my current tariff (Online 500) and I was told "yes, would you like it to start tonight?"

Surprised, I then said I've been told it's not possible so she put me on hold and then came back and said no, you cannot add it, your tariff is too old..... only way is to pay £1/day to browse the net :eek: .

Now confused as the rep was ready to set it up till I opened my big mouth. Does this mean that the rule isn't set in stone and I can add this bolton to my tariff?

PotatoPotato

MRC wrote: »

Due back in week commencing 16th :eek:

Last time they gave a date, it came in stock before and i missed out again:eek: :eek:

kinda unreliable
(not u mcr, but the system. some of the reps dont even refresh the stock levels :rolleyes: )

dan1981

Hi all,

I've not seen this topic raise its ugly head recently.....

Has there been any change to O2 discouting either the Iphone or the iphone contract?

I usually get offered a great retention deal but want either a HTC touch (not direct from o2) or an iphone.

Cheers

Dan

baldfrog

Was on online 35 up to xmas - went onto simplicity month by month since then called today

offered
E71 free
600mins
unlimited txts
unlimited internet

£25 per month

or N95 8gb free
600mins
unlimited txt
unlimitied internet
£30

no mention of broad band or anything else

not overly enthused by either .. thoughts

iwanttosave_2

owitemisermusa wrote: »

Just rang O2 upgrades to ask if I could add the unlimited internet bolt on to my current tariff (Online 500) and I was told "yes, would you like it to start tonight?"

Surprised, I then said I've been told it's not possible so she put me on hold and then came back and said no, you cannot add it, your tariff is too old..... only way is to pay £1/day to browse the net :eek: .

Now confused as the rep was ready to set it up till I opened my big mouth. Does this mean that the rule isn't set in stone and I can add this bolton to my tariff?

No it can't be added, more than likely the girl assumed it could but then when you said it couldn't she's looked and noticed it can't.

On the accounts there is a tab that shows all the bolt-ons and addons that are compatable with the tariff the customer is on meaning each one is different, and if the tariffs are too old then the bolt-on's wont show. I'm surprised web daily is on there though (the £1 a day). The only way to get the web bolt-on would be to move to whats called a Q1 tariff, basically the new ones.