3 Retention Deals

jimmysayshey

Has anyone been offered anything decent with a Samsung Galaxy S?

jase_uk_2

I've been with 3 for around 8 years, rang up today for any offers as my contract is at an end, the best they offered me was a HTC Wildfire 300 min, 5000tx, 500mb internet for £20 p/m . Im currently on 500 mix n match u/l internet and at the time recieved a shiny new SE W995, this was 18 months ago and i pay £15 p/m.
When I refused and requested a PAC he said he does'nt want me to have my PAC and asked me to go and explore the market, again I refused, this went on for 15 minutes by which time i had had enough, he then asked me 'why do you want to leave?' I replied 'I did'nt 'till i talked to you, you have done my head in' he hung up, 5 minutes later I recieved my PAC code.
Wonder if i'll get a call back - me thinks not!

jimmysayshey

anyone been offered anything decent on the samsung galaxy s2?

micmac22

:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j
joy joy happy happy joy joy after a lot of harassment to 3 customer services, retentions, cancellations departments i finally got the Nokia E7 on the one plan for £27 per month 24 month contract, see previous posts.
got text message today from 3 informing me of change to payg soon.
rang cancellations to check switch date was asked why i am switching bla bla bla offered E7 £40 month, told them if i didn't take it at £28 per month why on earth would i take it at £40.. reply im sorry but that deal is no longer available.. i didn't want that deal, any how theirs a offer on the net £30 per month / one plan and im not taking that, can you just confirm my change over date, 10 June thanks and hung up.
less than 5 mins later 3 cs again (English) long talk 40mins lots of offers that i didn't want really pushing the iPhone 4 (not on one plan) offered me E7 £27per month 24 month £1.99 delivery. hope this helps dig your heals in for a good deal and good luck.
PS i work all over mainland UK and find 3 to be a good reliable network/ drops the odd call on the motorways but i can live with that. and you can tether mobile to laptop on the one plan unlimited data no caps.

allan673

Has anyone been offered a good price for the one plan sim only??

Cheers

jimmysayshey

micmac22 wrote: »

:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j:j
joy joy happy happy joy joy after a lot of harassment to 3 customer services, retentions, cancellations departments i finally got the Nokia E7 on the one plan for £27 per month 24 month contract, see previous posts.
got text message today from 3 informing me of change to payg soon.
rang cancellations to check switch date was asked why i am switching bla bla bla offered E7 £40 month, told them if i didn't take it at £28 per month why on earth would i take it at £40.. reply im sorry but that deal is no longer available.. i didn't want that deal, any how theirs a offer on the net £30 per month / one plan and im not taking that, can you just confirm my change over date, 10 June thanks and hung up.
less than 5 mins later 3 cs again (English) long talk 40mins lots of offers that i didn't want really pushing the iPhone 4 (not on one plan) offered me E7 £27per month 24 month £1.99 delivery. hope this helps dig your heals in for a good deal and good luck.
PS i work all over mainland UK and find 3 to be a good reliable network/ drops the odd call on the motorways but i can live with that. and you can tether mobile to laptop on the one plan unlimited data no caps.

That seems like a damn good offer, considering the E7 just got released!

How long had you been with 3?

wisedonkey

jimmysayshey wrote: »

That seems like a damn good offer, considering the E7 just got released!

How long had you been with 3?

I got Samsung Galaxy ACE for £10.64 18 months, 500 mins, 100 txt, 2gb Internet, 2000 3 to 3 calls and HTC wildfire S, same as above also for 10.64. Hows it?

WillyVWade

On the phone ATM. We never use our Mobile Broadband, but my sister wanted a laptop. Long story short my mother ended up with both the laptop and the bill. Called to cancel it and BOOM retention time.

On £22 a month for 15GB with a 10" netbook (1.6Ghz ATOM, 1GB RAM) on a 24 Month contract. (explained that's £360 for a laptop Dixons sell for £200, he said buying from someone else was risky, I asked if he thought buying from Dixons was risky, he said yes, I chuckled)

Offered an identical netbook (Spec wise) for £15/ month on a 24 month contract. Said nope.

15" notebook (2.0Ghz dual core, 2GB RAM, 250GB HDD). £28/ month.
(pointed out this is £672 for a mid end laptop)

iPad1 3G 64GB with 15GB data £25/ month for 24 months £99 for the iPad (Later doped to £79) (£679 for iPad1 is pretty naff).

rievviet

Original Package:
75mins
3000 Texts
2000 3to3
2gb Internet
£15 - 18months

1st call to find out upgrade options:
a few choices from what new customers could get!

*asked for PAC code*

1st recall from 3 (few hours after)
more or less same options as new customers..!

*rejected*

2nd recall from 3 (the next day) with 3 options:

1) 500mins, 2000 txt, 2000 3to3 free iPhone4 16gb - £30
2) 500mins, 3000 3to3, 500mb - £8
3) The One Plan for £15, choice of Nokia C2-01 or SE Cedar, and free 4gb memory card

all 24months

I chose option 3) since I already have a htc desire and just want a better plan

KTF

You should always choose the option for 'I am thinking of leaving' rather than 'upgrades' to get the best deals out of them.