3 Retention Deals

dmbaxt

My latest offer from 3 -

My current contract - 500 mins, 100 texts, and the internet package I have (was an extra £5 per month) this is more than enough minutes & texts for me as I don't use the minutes & very rarely go over on the texts.
HTC Wildfire
£10 a month for 18 month contract.

Offer made by email so all in writing too!! Just waiting for them to phone me to confirm whether I want this deal or not. Might be cheeky and ask if there's any movement in the choice of phone!!!!

gromituk

mcj1 wrote: »

Tesco have a good 30 day contract SIM only deal - 500 mins/unlimited texts/Unlimited data (Fair usage = 500MB) so used that and ideally want something similar but for between £5 and £7.50

After haggling they denied the Tesco deal was 30 days or £10

It isn't - it's £15. The £10 deal gives you 300 minutes and data only for the first three months. Maybe they've just changed it?

my_definition

http://www.tescomobilepaymonthly.com/product-page.aspx?!!!!!1d4c0e9f-675e-411f-8400-dd424cb8f9d9&so=1

its still there u just have to have a good look - we got it yesterday the we card it comes on said different but once activated its 500 min ect

phatz

Just got the following upgrade deal from 3.

The One Plan

• 2000 any network minutes
• 5000 texts
• 5000 Three-to-Three minutes
• All-you-can-eat Data

12 month flex contract with NO PHONE for £12.54 a month.
So i am able to buy whatever phone i want myself.

Good deal i think, anyone think the same?

Ningy

I would say it's a great deal if you have a phone you are happy with, especially if you make use of the tethering allowance which can negate the need for additional mobile broadband.

gromituk

phatz wrote: »

Just got the following upgrade deal from 3.

It's always useful to know in these cases what is your current arrangement, how much you use it and how much you use outside the included allowanced.

colchelle

I got an offer from 3 retentions about 2 years ago - 250 minutes and 50 texts £5 a month for life. I now text a lot more than that so phoned up CS again recently to change price plan but keep my loyalty discount of £10 per month. As expected got no-where - as of Feb 11th i'm into the last month of my contract. I want the text 500 price plan with free HTC desire (£25 a month) with my loyalty discount applied making it £15 a month. Psyching myself up for the worthless mundane rounds of phone conversations i'll have to go through - (Last time round when i gave my 30 days notice to cancel my contract i was another half an hour or so knocking back his offers - which were the same as i could get in the shops) - before retentions (hopefully!) will phone me back and get me what i'm looking for.

loulou123

Im about to try and see what i can get in the way of a rentention deal from 3 - not expecting too much!

Does anyone know if the staff in the shops can also offer you different deals for retention or does it have to be via customer services on the phone??

KTF

You cannot negotiate with the staff in store. They can only offer you what is on offer in the store and that tends to be a pound or 2 more than the website.

You have to call them up to get a deal.

Superhori

phatz wrote: »

Just got the following upgrade deal from 3.

The One Plan

• 2000 any network minutes
• 5000 texts
• 5000 Three-to-Three minutes
• All-you-can-eat Data

12 month flex contract with NO PHONE for £12.54 a month.
So i am able to buy whatever phone i want myself.

Good deal i think, anyone think the same?

Hi Phatz

How did you manage to get that??? I'm really impressed.

After requestion my PAC code, I got a call back and was offered the One plan for 18 pounds plus some random phone (Nokia) which I didn't particularly want as I already have an Iphone 4. The deal was for a 24 months contract. Tried negotiating down to 15 pounds and 12 months contract but the guy wouldn't budge. In the end, he gave me the PAC code without really trying harder and I haven't heard back from 3 since.

I even gave 3 a call back (spoke to customer options team) saying that I would like to talk with that same person to renegotiate that deal further only to be told that they have no record of this and only a few people would ever get a call back from this higher department and it was likely a "one time only" offer. hey would only offer me the one plan for 25 pounds (standard price).

Any advice anyone? Would they call me back with the same / better deal if I remain patient and wait for longer? My PAC code expires on the 11th Feb.

Thanks!