3 Retention Deals

CraigS

phil001 wrote: »

Called them again today, contract ends Nov 11th
They still couldn't do anything near that, in fact they couldn't even beat the £25 / 24 month they had offered previously.

Have to wait till i'm in the last month I guess...

I would count on getting a deal like that, even within the last 30 days.

I negotiated in the last month and still couldn't get a similar deal.

I ended up asking for my PAC at the end of my contract, with 1 week left of my PAC period I still cant get a similar deal on the Galaxy S OR the Desire

phil001

CraigS wrote: »

I would count on getting a deal like that, even within the last 30 days.

I negotiated in the last month and still couldn't get a similar deal.

I ended up asking for my PAC at the end of my contract, with 1 week left of my PAC period I still cant get a similar deal on the Galaxy S OR the Desire

weird isn't it,not sure why some people get deals which are soooo much better.
Don't mind moving networks if i have to though, and maybe the release of the desire HD & Z will bring prices down a bit on the Galaxy S, we'll see!

4013TheTune

About the Premier League Department, I got through to them and they man was telling me how the system recognises some numbers according to their tariff and told me I was a high valued customer since I was spending :

£20 a month
Nokia E71
2000 Texts
2000 3-3 mins
1GB internet
E-mail Add-On

Although..he did start off giving mecrap offers but then tey got better and managed to net myself a free HTC Desire, 12 Month contract (if I pay a one-off of £30) 5000 texts, 3-3 mins and 2GB internet, with 1200 mins, all for £22 a month!

Like other posters have said, play the game, keep it calm, if not, hang up and call again :rotfl:

phil001

ShahinTehShiz wrote: »

About the Premier League Department, I got through to them and they man was telling me how the system recognises some numbers according to their tariff and told me I was a high valued customer since I was spending :

£20 a month
Nokia E71
2000 Texts
2000 3-3 mins
1GB internet
E-mail Add-On

Although..he did start off giving mecrap offers but then tey got better and managed to net myself a free HTC Desire, 12 Month contract (if I pay a one-off of £30) 5000 texts, 3-3 mins and 2GB internet, with 1200 mins, all for £22 a month!

Like other posters have said, play the game, keep it calm, if not, hang up and call again :rotfl:

Yep, gonna keep tying, got nothing to loose. Just need excuses for the calls each time...
I'm on the same E71 deal as you have listed above at the moment (not sure i have an email add on though

CraigS

ShahinTehShiz wrote: »

About the Premier League Department, I got through to them and they man was telling me how the system recognises some numbers according to their tariff and told me I was a high valued customer since I was spending :

£20 a month
Nokia E71
2000 Texts
2000 3-3 mins
1GB internet
E-mail Add-On

Although..he did start off giving mecrap offers but then tey got better and managed to net myself a free HTC Desire, 12 Month contract (if I pay a one-off of £30) 5000 texts, 3-3 mins and 2GB internet, with 1200 mins, all for £22 a month!

Like other posters have said, play the game, keep it calm, if not, hang up and call again :rotfl:

I think it is pot luck on what they offer you.

I have two contracts with three and spend on average £40-50 a month and have never been offered a deal like this, even from retentions!

Looks like they do not want me as a customer

Well done!

Exhortation

ShahinTehShiz wrote: »

About the Premier League Department, I got through to them and they man was telling me how the system recognises some numbers according to their tariff and told me I was a high valued customer since I was spending :

£20 a month
Nokia E71
2000 Texts
2000 3-3 mins
1GB internet
E-mail Add-On

Although..he did start off giving mecrap offers but then tey got better and managed to net myself a free HTC Desire, 12 Month contract (if I pay a one-off of £30) 5000 texts, 3-3 mins and 2GB internet, with 1200 mins, all for £22 a month!

Like other posters have said, play the game, keep it calm, if not, hang up and call again :rotfl:

A "Premier League" customer because you spend £20 a month? I think someone has been blowing smoke up your posterior! I know people who spend £500-£1000 a month on their mobile bills. I wonder what "department" sees to their upgrades?

Still, you got a good deal and that's all that matters in the end.

Snakeeyes21

Exhortation wrote: »

A "Premier League" customer because you spend £20 a month? I think someone has been blowing smoke up your posterior! I know people who spend £500-£1000 a month on their mobile bills. I wonder what "department" sees to their upgrades?

Still, you got a good deal and that's all that matters in the end.

The department where they shaft people

thigger

Fairly painless call today (in fact so painless I suspect I could have done better). I'd seen a sign in town outside the 3Store (Merrion Centre Leeds) offering Samsung Galaxy (S I thought, though on the phone they insisted it would have been the Portal) for £20/month with 300mins/lots of texts/1Gb internet or similar.

Phoned upgrades who offered me:
Samsung Galaxy S - free
500 minutes
5000 texts
Usual pile of skype/windows live/3-3 calls (5000 I think)
Unlimited 1Gb internet (it's interesting those were the exact words)

- for £35. I refused and asked for a PAC, put through to retentions who immediately knocked off a tenner and added 50 MMS. So above deal for £25 on a 24-month contract.

Given the £15 deal above I wonder if I could have persuaded them to £20 but this is as good a deal as I've seen available easily and I think playing the long game would have made my blood boil eventually.

Dementor

Exhortation wrote: »

A "Premier League" customer because you spend £20 a month? I think someone has been blowing smoke up your posterior! I know people who spend £500-£1000 a month on their mobile bills. I wonder what "department" sees to their upgrades?

Still, you got a good deal and that's all that matters in the end.

"The Gullible Fools Department"?

Dementor

thigger wrote: »

Fairly painless call today (in fact so painless I suspect I could have done better). I'd seen a sign in town outside the 3Store (Merrion Centre Leeds) offering Samsung Galaxy (S I thought, though on the phone they insisted it would have been the Portal) for £20/month with 300mins/lots of texts/1Gb internet or similar.

Phoned upgrades who offered me:
Samsung Galaxy S - free
500 minutes
5000 texts
Usual pile of skype/windows live/3-3 calls (5000 I think)
Unlimited 1Gb internet (it's interesting those were the exact words)

- for £35. I refused and asked for a PAC, put through to retentions who immediately knocked off a tenner and added 50 MMS. So above deal for £25 on a 24-month contract.

Given the £15 deal above I wonder if I could have persuaded them to £20 but this is as good a deal as I've seen available easily and I think playing the long game would have made my blood boil eventually.

Exactly the same deal I was offered on the phone last week. I turned it down as I am on a £20 texter plan at the moment with
— Add Text Unlimited
— Add 3To3 Calls
— Add Internet Max (Contract Term)

I don't need 500 mins xnet or 5000 txts so why pay extra for it? When I said I wasn't interested she tried to tell me I was getting more air time and more txts. That's true I said but I don't need them. I also said I didn't think many mobile phones last for two years without developing some sort of fault and she said they where covered for two years by Three. I don't know what "covered" extends to? She asked me if the term was bothering me and I said yes she then dropped it to 18 mths. I still declined and said that the new dual core smartphones are likely to be around at xmas when my contract ends. I wait to see what they will offer next. :-)