3 Retention Deals

Kyle_2

Some of you are aware that i have been hanging around the forum for the last month or so giving a little advice to some that request it and perhaps have not dealt with "3" retensions in the past.

I'm now just into the last 30 days of my contract, currently i am on the "Direct 1400" plan which gives me;
300 xnet mins
1000 texts
50 MMS
50 Video mins
£5 of downloads
All for £5 (great deal)

I am now looking for a smart phone, perhaps the Samsung Galaxy S or HTC Desire. I couldn't hold off any longer so i rang them to see where my starting block was and here it is;
Samsung Galaxy S
24 Month
900 texts or calls (combo)
5000 3-3 calls
1GB internet
All for, wait for it... £33. lol
OR
HTC Desire
24 Month
300 Mins
5000 Texts
5000 3-3 mins
500 MB internet
All for £27.
OR
HTC Desire
24 Month
900 Mins or Texts (Combo)
5000 Texts
1 GB internet
All for £28

I have to say that if that was the best that could be offered i'd either buy the handset sim free, Ebay someone elses upgrade or change Network.
So.... I think it might be a long month but i know i'm upto the challenge and will report back as soon as i have better offers.

phil001

Kyle wrote: »

Some of you are aware that i have been hanging around the forum for the last month or so giving a little advice to some that request it and perhaps have not dealt with "3" retensions in the past.

I'm now just into the last 30 days of my contract, currently i am on the "Direct 1400" plan which gives me;
300 xnet mins
1000 texts
50 MMS
50 Video mins
£5 of downloads
All for £5 (great deal)

I am now looking for a smart phone, perhaps the Samsung Galaxy S or HTC Desire. I couldn't hold off any longer so i rang them to see where my starting block was and here it is;
Samsung Galaxy S
24 Month
900 texts or calls (combo)
5000 3-3 calls
1GB internet
All for, wait for it... £33. lol
OR
HTC Desire
24 Month
300 Mins
5000 Texts
5000 3-3 mins
500 MB internet
All for £27.
OR
HTC Desire
24 Month
900 Mins or Texts (Combo)
5000 Texts
1 GB internet
All for £28

I have to say that if that was the best that could be offered i'd either buy the handset sim free, Ebay someone elses upgrade or change Network.
So.... I think it might be a long month but i know i'm upto the challenge and will report back as soon as i have better offers.

have you asked for your PAC code anyway as you are in the last 30 days?
you dont have to use it, just might get them moving a bit!

Kyle_2

phil001 wrote: »

have you asked for your PAC code anyway as you are in the last 30 days?
you dont have to use it, just might get them moving a bit!

Hmmm, if i request my pac code and it lapses wat happens? Do i have to request a new pac code?

Snakeeyes21

Kyle wrote: »

Hmmm, if i request my pac code and it lapses wat happens? Do i have to request a new pac code?

its valid for 30 days, after that it just gets cancelled and your contract carries on as normal, you then need to request a new one when you want to move your number again.

Willeh

Hey guys, need an opinion if possible; contract is ending 13th November, would it be worth going through retentions now and if offered a good deal, just pay out the final month of this contract? Or are the "best" deals only offered in the last 30 days of a contract?

phil001

Willeh wrote: »

Hey guys, need an opinion if possible; contract is ending 13th November, would it be worth going through retentions now and if offered a good deal, just pay out the final month of this contract? Or are the "best" deals only offered in the last 30 days of a contract?

its worth trying, there are other people on here who seem to have got excellent deals with 3 months still left.
I, on the other hand have had nothing decent offered yet, mine ends on 11th Nov. Going to try again next week though!

Willeh

phil001 wrote: »

its worth trying, there are other people on here who seem to have got excellent deals with 3 months still left.
I, on the other hand have had nothing decent offered yet, mine ends on 11th Nov. Going to try again next week though!

Thanks for the reply I followed your advice and according to the customer service rep (who was very nice) I'm eligible for a free upgrade!
Anyway, went straight to retentions, asked for a PAC code and got the following:
Ideas? He's going to call back in 30 minutes :O

Nokia X6
£15 a month
300 minutes
5000 texts
500 mb
24 months

HTC Desire
£24 a month
100 minutes
5000 texts
24 months

Samsung Galaxy S
500 Minutes
5000 texts
1 GB internet
£20 for one month
Then £25 per month
24 months


I quite like the SGS deal, trying to haggle lower though, or is that the lowest do you guys think that'll go?

Kyle_2

Quote Willeh
"I quite like the SGS deal, trying to haggle lower though, or is that the lowest do you guys think that'll go?"

I'm sure you could do better if you just push a bit!

Kyle_2

Right, been onto "3" again to request my pac code and got offered lots of offers but none really worth anything as all either the same as the web site or 1 or 2 quid less. I kept asking for my pac code and just before she processed to get it she offered me the best so far (i think) in;
Keep same tarrif as before Direct 1400
18 Month contract
300 mins
1000 texts
50 picture messages
50 video mins
£5 downloads p/m
For total £5 p/m
But giving me extra 2GB internet
Handset price £240 (so £13.33 p/m over 18 month)
18 months X £5= £90 + £240 = £330

What do you think?

phil001

Kyle wrote: »

Right, been onto "3" again to request my pac code and got offered lots of offers but none really worth anything as all either the same as the web site or 1 or 2 quid less. I kept asking for my pac code and just before she processed to get it she offered me the best so far (i think) in;
Keep same tarrif as before Direct 1400
18 Month contract
300 mins
1000 texts
50 picture messages
50 video mins
£5 downloads p/m
For total £5 p/m
But giving me extra 2GB internet
Handset price £240 (so £13.33 p/m over 18 month)
18 months X £5= £90 + £240 = £330

What do you think?

seems quite good to me, £18.33 p/m is not far away from the best i have seem on here (£15 p/m 18m).
Can you pay the handset price monthly or does it have to be a one off payment?