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3 Retention Deals

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Comments

  • asandwhen
    asandwhen Posts: 1,407 Forumite
    akabee wrote: »
    I still had 8 months left on my contract, gave 3 a call on Monday and told them I wanted my PAC code because I wanted to move to O2 for an iphone.
    3 sent me the PAC code by text, told me I would have to pay £80 for the 8 months left on my contract (loyalty discount) if I left and made no offers to make me stay.

    On Thursday got a call from 3 saying they had iphones but only for people renewing their contracts, so I paid the £80.04 put my Nokia E71 on Ebay and my iphone should be here on Monday.

    Voice minutes 900
    Internet Unlimited
    3 to 3 Unlimited
    Texts Unlimited
    Picture Mail 70

    Free iphone
    18 month contract
    £27 per month.

    This is the same deal I got - my Iphone is unlocked too.
  • rundmc-k
    rundmc-k Posts: 133 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I have just got off the phone with 3, was offered the desire staying on my old discounted deal for 18 months (£5 month for 500 mins, 100 texts and £5 max internet add on)
    but would have to pay £240 upfront for the handset!
    I didn't try and haggle because I didn't know if it was worth it, just said I would think about it.
    Does this upfront fee seem reasonable or should I try "thinking of leaving" to see if they'll lower the lump sum?
  • asandwhen
    asandwhen Posts: 1,407 Forumite
    My wife has just done an upgrade on her account and got HTC desire (coming 25th May)

    500 mix and match
    unlimited internet
    unlimited 3-3

    £22 per month - 24 month contract
  • Which iphone is it you have? The 3g or 3gs??
  • asandwhen
    asandwhen Posts: 1,407 Forumite
    Which iphone is it you have? The 3g or 3gs??

    Its 3gs 16gb
  • KTF
    KTF Posts: 4,850 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 17 May 2010 at 10:20AM
    Kau wrote: »
    Considering they've pulled all sub £30 contracts from the website, I'd say that isn't bad ;)

    No text this morning, I hope my Desire arrives on Monday
    No text for me either. I wont know if I have been carded until I get home this evening but would be interested to know it yours turns up.

    Edit: Just got a txt from DPD saying it will be delivered between 15:51 and 16:51. This is looking promising!
  • Kau
    Kau Posts: 71 Forumite
    Part of the Furniture Combo Breaker
    edited 17 May 2010 at 12:36PM
    Nothing yet :(
    I'll give them a ring later on today. It would be helpful if they could tell me what delivery company they're using, then I can track it.

    Edit: Just called and was told that it will be devlivered on the 24th as that is when they are getting stock in :(

    So much for yes we have the handset in stock, you'll probably get it next week, otherwise you'll have it by the 24th at the very latest.
  • Bifford
    Bifford Posts: 12 Forumite
    Kau wrote: »
    Nothing yet :(
    I'll give them a ring later on today. It would be helpful if they could tell me what delivery company they're using, then I can track it.

    Edit: Just called and was told that it will be devlivered on the 24th as that is when they are getting stock in :(

    So much for yes we have the handset in stock, you'll probably get it next week, otherwise you'll have it by the 24th at the very latest.

    Same thing happened to me. I called them at lunchtime and they informed me it was on its way. Called again at 4 only to be told there was no phone until the 24th. The !!!!!! told me there were 2 phones in stock when I ordered. The only saving grace is I got a £20 discount off of my next bill.

    I love 3 CS.

    :ironic:
  • KTF
    KTF Posts: 4,850 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I have been carded so something is waiting for me at the depot.
  • IronMaidenFan
    IronMaidenFan Posts: 303 Forumite
    Part of the Furniture
    edited 17 May 2010 at 7:05PM
    Rang 3 last week to give my 30 days notice and get my PAC code. I'm on 300 Mix n Match for £17 p.m, been with 3 for 3 years.

    Got a call from them this morn offering me the HTC Hero for £20, 300 mins, unlimited internet and txts, etc on an 18 month contract. Told her I was more interested in the Desire but she said they were out of stock as "they had to be returned as they were overheating and needed an upgrade" - utter bull****!

    She rang back later today and I told her the only phone I was interested in was the Desire - she then said they had them in stock (funny I said, you told this morning you were out of stock - no reply from her) and offered the same tariff as above for £35!!!!! I told her I could go on the 3 website as a new customer and get a better deal than that. She's calling me again on Friday but I've told her that unless she comes up with a seriously large discount then I'm going elsewhere.

    I'd love to know what your secret is in getting these good deals - the whole experience with 3 today is on par with pulling teeth :rotfl:
This discussion has been closed.
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