3 Retention Deals

volks400

Histemic wrote: »

My contract on 3 is up next month. Should I contact them to negotiate a new deal or will they contact me?

Thanks

am in the same position, i have called them, asked for a deal they tried to give me nokia 5230 which i dont like as it doesnt have wi-fi and been using nokia 5800 (mrs phone). i got my pac code which they say is valid for a month. havent got any calls from them and this was last week i got my pac. should i wait or should i call?

thanks

andywhu

KTF wrote: »

So they offered you the same deal that is available to new customers?



Looks like it yea, obviously should have checked before i posted, or even checked before i rang them. O well,

roosterpotatoes

volks400 wrote: »

am in the same position, i have called them, asked for a deal they tried to give me nokia 5230 which i dont like as it doesnt have wi-fi and been using nokia 5800 (mrs phone). i got my pac code which they say is valid for a month. havent got any calls from them and this was last week i got my pac. should i wait or should i call?

thanks

I did the same as you last month, asked for pac code and they never called at all. I used my pac and went to t mobile but still getting texts from three even though im no longer a customer lol.

I was told by a girl in the three store that because i had requested my pac code they would not be offering me any more deals (the ones they were offering were available to new customers)

marcus10_2

I hadn't been been offered any good deals at the end of my min contract so got my PAC code last week. Called again today on the off chance of a decent deal on an HTC Desire but none in stock. First guy was pretty rude and his best offer was a Hero on 24mth contract at full price. Called a bit later and got an very friendly guy who offered an iphone 3GS 16GB with 500 xnet mins, 3000 txt, 1Gb net, 18mth contract for £35/mth plus £49 up front. I was that surprised I didn't even attempt to haggle, which was probably a mistake. I've 14 days to change my mind. Anyone been offered a better deal on an iphone from 3?

Kau

Just called 3 to request my PAC code after spending 30 minutes on the phone discussing upgrades. Intially, they wouldn't offer me the new HTC Desire but after asking for my PAC code I was put through to a really nice lady who asked what deals I'd been offered with other providers. After a quick chat she offered £15 per month, 18 month, 300 minutes/txt, unlimited internet and a HTC Desire for free when they're back in stock. This is exactly the kind of deal I'm after, so I'll wait a couple of days and see what happens

Phase

Kau wrote: »

Just called 3 to request my PAC code after spending 30 minutes on the phone discussing upgrades. Intially, they wouldn't offer me the new HTC Desire but after asking for my PAC code I was put through to a really nice lady who asked what deals I'd been offered with other providers. After a quick chat she offered £15 per month, 18 month, 300 minutes/txt, unlimited internet and a HTC Desire for free when they're back in stock. This is exactly the kind of deal I'm after, so I'll wait a couple of days and see what happens

That deal is amazing. What did you say?

Kau

Phase wrote: »

That deal is amazing. What did you say?

Well I'm not getting my hopes up yet. I've been down this road before with 3 offering a too good to be true deal and it usually is when you read the details.

I called them up and went straight to the "I want to leave 3 section". There I asked for my PAC code as a rival operator had offered me a fantastic deal on the HTC Desire. I was asked what the deal was (Vodaphone 18 month contract, £20/month, 250 minutes, 1k texts, unlimited internet, free handset via their Twitter page: VodafoneUKdeals) and I was told that 3 couldn't match this. They then offered me 24 months, £20, unlimited calls/texts/data, free handset (Desire) but I said that I only wanted an 18 month contract. Then they matched Vodaphones deal and as I'm a long term customer (I have 2 Mix and Match 300 phones haggled to £10 per month on a 1 month rolling contract) I could keep my current usage plan contracted to 18 months (standard Mix and Match 300) and they'd add on unlimited internet with a free Desire, which suits me fine. Now, I know 3 normally want £200 for the Desire on this plan, so I'll see if it still stands when they call, otherwise I'll jump ship to Vodaphone.

Raven

Kau wrote: »

Well I'm not getting my hopes up yet. I've been down this road before with 3 offering a too good to be true deal and it usually is when you read the details.

.

When I take a call from them I start the recording feature on my mobile, works a treat



Raven

Raven

Got five contracts that dont renew till October but startin to get upgrade calls from 3, whats the best phone on offer at the moment?

Got three mix/match 1100 and two mix/match 500 but would like some data and a decent mobile?


Yeah would like a HTC Desire but what else is good at the moment?



Any ideas?





Raven

Kau

Raven wrote: »

When I take a call from them I start the recording feature on my mobile, works a treat

Good idea! I'll try that