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3 Retention Deals

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Comments

  • I'd stick with what you're on. The mix n match bill by the minute so even if you call for 1m02sec you get charged for 2 mins
    For the first min they are rounded up to the minute, thereafter per second.

    From 3 T&C.....

    Pay Monthlycustomers, (except calls to short code orpremium rate numbers) are initially roundedto the first minute and are billed per second thereafter. After the first minute for paymonthly customers calls are charged by the second, except some roaming calls (Calls madefrom abroad), Directory Service and SpecialCalls. The call duration will be mathematicallyrounded to the nearest second.
    – All calls made by pay monthly
  • millie
    millie Posts: 1,541 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Saeed wrote: »
    I'd stick with what you're on. The mix n match bill by the minute so even if you call for 1m02sec you get charged for 2 mins, and your mins fly on short calls and when getting peoples anwering machines! I have noticed the difference as I used to be on the £15 for 500 mins and then went to the £18 500 mix n match rip off deal.

    My 6 month contract has come to an end ..well 2 months overdue actually and just waited to get the RAF discount I did 4 months ago. Will be giving the cancellation notice tomorrow. My question is What has happened to all the £5/month deals????? Loads of people were getting them and now, hardly any.

    I am going to let them convert me to PAYG supposed to be on Sunday then I am going to get an Asda PAYG sim card and see how I go with that. I don't need to use that many minutes I use them because they are available and I have my mobile handy, instead of getting the house phone. If I decide to go for another contract I can get the mix and match 500 for the £15 I was already paying by using Quidco and RAF anyway so it is cheaper than the £18 they were wanting me to pay.
  • zja10
    zja10 Posts: 64 Forumite
    star69 wrote: »
    After being really rude to the india guy who's mind seemed to be unable to process the words ' i want to cancel' i finally canceled and 3 days later got a call

    they offered me:
    12 months
    750m
    150t
    50mms
    nokia 6500 slide

    12 month contract

    for £15 quid a month, i said yes figure il keep my Nokia e65 and flog the slide on ebay for £100 or so, so approx £8 per month for the year !! not bad i think .

    I asked about the n95 8 gig but it went up to 25 quid or summit..

    Happy hunting ..

    :j

    I quoted your offer earlier today and after much haggling Three finally gave up and offered me the aforementioned deal.

    Just stick to your guns and keep on insisiting that the Customer Service representative has a word with his manager.

    Thanks for your post star69, it definitely helped me out. :beer:
  • was on a six month contract skype phone thingy.
    Contract is about to cease on 1st of October. when i called for upgrade, they keep offering me the same stuff as you find as a new customer on their website. I asked if they could offer me anything else that is not advertised on their website for new customers and the answer was no. I really wanted to be with them, but they seem to be rude and do not budge. Finally gave a cancellation request on 1st of Sept to end contract on 1st October. Since then had called them up around 6 times. Everytime they just offer the same deals on their website. now i only have got 3 days to go for my contract to end. And I gave up on their retentions team, coz they never called me. I will as a last chance give them a call on 30th to see if thy could offer me 'anything that is not on their website'. Its frustating to know that a 6 months relationship with them is worthless when it comes to offering me a good deal.
  • baldude wrote: »
    was on a six month contract skype phone thingy.
    Contract is about to cease on 1st of October. when i called for upgrade, they keep offering me the same stuff as you find as a new customer on their website. I asked if they could offer me anything else that is not advertised on their website for new customers and the answer was no. I really wanted to be with them, but they seem to be rude and do not budge. Finally gave a cancellation request on 1st of Sept to end contract on 1st October. Since then had called them up around 6 times. Everytime they just offer the same deals on their website. now i only have got 3 days to go for my contract to end. And I gave up on their retentions team, coz they never called me. I will as a last chance give them a call on 30th to see if thy could offer me 'anything that is not on their website'. Its frustating to know that a 6 months relationship with them is worthless when it comes to offering me a good deal.

    Same thing happened with me, I had 4 contractsw with 3 and 1 of them on a 6 month contract, they allowed the account to expire without any decent offers.
  • star69 wrote: »
    After being really rude to the india guy who's mind seemed to be unable to process the words ' i want to cancel' i finally canceled and 3 days later got a call

    they offered me:
    12 months
    750m
    150t
    50mms
    nokia 6500 slide

    12 month contract

    for £15 quid a month, i said yes figure il keep my Nokia e65 and flog the slide on ebay for £100 or so, so approx £8 per month for the year !! not bad i think .

    I asked about the n95 8 gig but it went up to 25 quid or summit..

    Happy hunting ..

    :j


    I had this deal offered to me 2 days ago. Damn good deal but the woman forgot to mention to me that the phone is refurbished.
  • !!!!!!!s !!!!!!!s !!!!!!!s !!!!!!!s !!!!!!!s !!!!!!!s !!!!!!!s !!!!!!!s !!!!!!!s !!!!!!!s !!!!!!!s !!!!!!!s !!!!!!!s !!!!!!!s

    I HATE THREEE!!!!!!! OFFERED ME n95 8GB for £25 per month on 12 month contract, for 500mins + unlimited txst. EVEN THOUGH I TOLD THEM i never use ANY txts and 500mins is too much on my current contract!!!!!!!!!!!!!!!!!

    How stupid are they???????????
  • has anyone had an offer yet on the N95 8Gb only. I do not need to change my contract as I have a £17 loyalty discount from the other year.

    I want to upgrade my phone as I am at the year end and had this offer last month:

    N95 - £45
    N95 8Gb - £145

    Now that the N96 is out has anyone been offered a cheaper price for the N95 8Gb from 3.
  • Yes they'll give you the 8Gb for £105.
  • Saeed
    Saeed Posts: 733 Forumite
    john-306 wrote: »
    For the first min they are rounded up to the minute, thereafter per second.

    From 3 T&C.....

    Pay Monthlycustomers, (except calls to short code orpremium rate numbers) are initially roundedto the first minute and are billed per second thereafter. After the first minute for paymonthly customers calls are charged by the second, except some roaming calls (Calls madefrom abroad), Directory Service and SpecialCalls. The call duration will be mathematicallyrounded to the nearest second.
    – All calls made by pay monthly

    Not on the mix and match tariff like I said, they are rounded UP to the nearest minute!
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