BT Caller Display - Free

heatherw_01

Thanks, yes I would be ordering from scratch.

heatherw_01

To a moderator, could this thread be merged with: http://forums.moneysavingexpert.com/showthread.html?t=65805

Art_2

nebsta wrote:

We do not currently pay for call waiting, but when I went to order BT privacy, it said that we would be charged £1.75 for it. Anyone know why?

BT offer a number of features such as call waiting, call barring, 3 way calling, call divert etc. One of these services costs you £1.75 per month. If you order 2 to 4 of the services the cost is £3.50.

It looks as if call waiting is the only service you now pay for from BT therefore it is charged at £1.75.

Hope this explains it.

Regards,
Art.

nebsta

Art wrote:

BT offer a number of features such as call waiting, call barring, 3 way calling, call divert etc. One of these services costs you £1.75 per month. If you order 2 to 4 of the services the cost is £3.50.

It looks as if call waiting is the only service you now pay for from BT therefore it is charged at £1.75.

Hope this explains it.

Regards,
Art.

It shows up on our bill as £0.00. This is why I didnt sign up to BT Privacy because it said it would start charging £1.75 for it. Does anyone know why I am getting it free? Does it come free with BT Together option 2 or something?

bargain_hunting

Just ordered mine - thanks

mrfixitwhite

I to have only just found out about the 1280 to direct calls back to BT.
And if you REALLY trawl:mad: through all of their Learn more's on their site-it does state in one somewhere that you need to make 'At least 2 chargeable(to BT) calls a month' to get the free caller display
also noticed im getting a 98p low user charge on my 1571! as well.
have to 1280 that as well!!
hope that helps save someone some money

Heinz

mrfixitwhite wrote: »

I to have only just found out about the 1280 to direct calls back to BT.
And if you REALLY trawl:mad: through all of their Learn more's on their site-it does state in one somewhere that you need to make 'At least 2 chargeable(to BT) calls a month' to get the free caller display
also noticed im getting a 98p low user charge on my 1571! as well.
have to 1280 that as well!!
hope that helps save someone some money

It's 2 chargeable OR inclusive calls per month (or 6 per quarter if you're billed quarterly).

http://forums.moneysavingexpert.com/showpost.html?p=5022907&postcount=2 (prices have gone up since that post but you get the idea).

Jemma-T

Yes, just to be clear to the people coming to this thread with a lie in the title -BT do not provide any "free" services and in particular caller ID is not free.

If you meet their exacting T&Cs they may not charge you, however. That is not "free".

kit_saver

Heinz wrote: »

It's 2 chargeable OR inclusive calls per month (or 6 per quarter if you're billed quarterly).

Just got off the phone from BT who informed that even if you are on one of their inclusive plans (eg. BT Anytime - free calls 24 x 7), they will still levy a low usage charge for their 'free' 1571 and caller display services if you haven't made six separately chargeable calls (e.g. to a mobile). How ludicrous is that? I was so gobsmacked that I called back to validate these facts with another agent. They said exactly the same. Has anyone got any experience to the contrary, or have BT just changed the goal posts?
:mad:

Heinz

kit_saver wrote: »

Just got off the phone from BT who informed that even if you are on one of their inclusive plans (eg. BT Anytime - free calls 24 x 7), they will still levy a low usage charge for their 'free' 1571 and caller display services if you haven't made six separately chargeable calls (e.g. to a mobile). How ludicrous is that? I was so gobsmacked that I called back to validate these facts with another agent. They said exactly the same. Has anyone got any experience to the contrary, or have BT just changed the goal posts?
:mad:

You were told utter nonsense by yet another poorly-trained BT bod (or, it appears, by two poorly-trained BT bods).

Please see today's post by BT company representative Patrick on another thread:

http://forums.moneysavingexpert.com/showthread.html?p=24317551#post24317551