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Wifi calling on RWG/NOW

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Comments

  • virgo17
    virgo17 Posts: 1,013 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic

    You can still get your balance and top up by dialing 669 but it doesn't confirm remaining data/mins/txt.

  • ScratchyCat
    ScratchyCat Posts: 42 Forumite
    10 Posts First Anniversary

    Yes texting for the remaining minutes also not working for me either.

  • alanjones60
    alanjones60 Posts: 570 Forumite
    Tenth Anniversary 500 Posts Name Dropper
    edited 20 March at 3:46PM

    Just been on the new NOW website,and the system recognizes my RWG number now, it did not before.

    Its easy to understand,and it has a dashboard for remaining mins, etc, but it does not work at the moment, but you can do everything on website now.

    No texts to send for buying bundles,but it does not say iv got my free bundle, looks like il be paying £2.50 a month now.

  • virgo17
    virgo17 Posts: 1,013 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic

    @alanjones60 Same here. I've noted my balance and just made a call for a few minutes. Will check it later to see if balance reduced. If not, it might be they are still honouring the original RWG terms. I imagine that would end if you purchased one of their plans.

  • alanjones60
    alanjones60 Posts: 570 Forumite
    Tenth Anniversary 500 Posts Name Dropper

    Iv done that, balance did not reduce..

    My renewal date is the 26th,will see what happens then with my balance

  • 2010
    2010 Posts: 5,558 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic

    Still have free bundle but texting for balance not working. The same thing happened last July and lasted for a couple of weeks until restored.

  • virgo17
    virgo17 Posts: 1,013 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic

    For info, email from Now Mobile today.

    Screenshot 2026-03-21 210119.png
  • ScratchyCat
    ScratchyCat Posts: 42 Forumite
    10 Posts First Anniversary

    RWG have updated there site to say volte and wifi calling now enabled for new and existing customers.

    I still cant text to check for my remaining free mins and text balance.

  • alanjones60
    alanjones60 Posts: 570 Forumite
    Tenth Anniversary 500 Posts Name Dropper

    Someone asked on X about it. They said it should work.

    Im waiting to see if my free bundle renews on the 26th

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