iWeb Change to Scottish Widows

sausage_time

The web site work well on a mobile browser, not sure I personally see the need for the app.

ivormonee

I assume I am not the only one getting "Service Unavailable" on the website today.

jimjames

ivormonee said:

I assume I am not the only one getting "Service Unavailable" on the website today.

It's working fine for me

SevenUpPear8

Website working fine for me, too.

RE: the app. It's a bit disappointing it's essentially just a snapshot of yesterday's balance and just opens the mobile version of the website if wanting more up to date info or wanting to trade, rather than an app-specific interface like HL has.

I'm also slightly concerned that when registering it asked to create a password for the app, rather than just using the existing IWeb/Scottish Widows password. So two passwords to manage. I have a password manager, but it recognises the app as being the Scottish Widows website so tries to use the website password. I'm thinking maybe just changing it so they're the same password for both - but I can't see an easy way to change the app password?

Alexland

Rollinghome said:

App now up and running. It asks for a personal email and has fingerprint login. 

Is the fingerprint mandatory or can it be bypassed? I've been unsuccessful with fingerprint login in the past and no matter how many times I retrain it the phone rarely recognises my fingerprint. I must have the wrong type of fingers. Does the app have anything useful compared to just logging in via a web browser?

QrizB

SevenUpPear8 said:

I'm also slightly concerned that when registering it asked to create a password for the app, rather than just using the existing IWeb/Scottish Widows password. So two passwords to manage.

I'm assuming that they've not yet unified the customer databases between SW and iWeb, so SW don't know the iWeb account is yours.

SevenUpPear8 said:

I have a password manager, but it recognises the app as being the Scottish Widows website so tries to use the website password.

My password manager (which is the Firefox built-in one) lets me have several different combinations of user name and password for a single website, and lets me choose which one to use when I log in. So I can choose the SW password for my pension and the iWeb password for my SSISA.

SevenUpPear8

QrizB said:

SevenUpPear8 said:

I'm also slightly concerned that when registering it asked to create a password for the app, rather than just using the existing IWeb/Scottish Widows password. So two passwords to manage.

I'm assuming that they've not yet unified the customer databases between SW and iWeb, so SW don't know the iWeb account is yours.

SevenUpPear8 said:

I have a password manager, but it recognises the app as being the Scottish Widows website so tries to use the website password.

My password manager (which is the Firefox built-in one) lets me have several different combinations of user name and password for a single website, and lets me choose which one to use when I log in. So I can choose the SW password for my pension and the iWeb password for my SSISA.

Yes, mine also lets me save both. I see now there's a button to see more saved passwords, that lets me pick between them.

That said, I've worked out how to reset the app password now. Have to disable biometric login first, and then close and reopen the app, then click forgot password on the login screen. I haven't decided yet whether to just use the same password for ease.

Rollinghome

Alexland said:

Rollinghome said:

App now up and running. It asks for a personal email and has fingerprint login. 

Is the fingerprint mandatory or can it be bypassed? I've been unsuccessful with fingerprint login in the past and no matter how many times I retrain it the phone rarely recognises my fingerprint. I must have the wrong type of fingers. Does the app have anything useful compared to just logging in via a web browser?

It looked as if you could by-pass it.  I didn't, but it gave the option of opt in now, or do it later.  So it might prompt you each time if you don't.

I never have a problem, but Mrs R does using an identical phone.  Usually because the lens isn't totally clean because she's used it with floury or greasy fingers while cooking. Just a rub with a tissue usually does it. It works best if the sample print on the phone is given from every conceivable angle.

Rollinghome

SevenUpPear8 said:

Website working fine for me, too.

RE: the app. It's a bit disappointing it's essentially just a snapshot of yesterday's balance and just opens the mobile version of the website if wanting more up to date info or wanting to trade, rather than an app-specific interface like HL has.

I'm also slightly concerned that when registering it asked to create a password for the app, rather than just using the existing IWeb/Scottish Widows password. So two passwords to manage. I have a password manager, but it recognises the app as being the Scottish Widows website so tries to use the website password. I'm thinking maybe just changing it so they're the same password for both - but I can't see an easy way to change the app password?

Interesting, because I see giving everything as it appears in the online version, as it seems to do, as a plus.  

The HL version irritates me because it doesn't show as much as the on-line version, and when I try to open the on-line version it throws me back to the limited facility app.  Have to use a laptop to see the full-fat on-line version. 

If you opt to use the finger-print login, there's no need to use the password.

Rollinghome

sausage_time said:

The web site work well on a mobile browser, not sure I personally see the need for the app.

Handy if you want to check how rich (or poor) you are while in the bath.