iWeb Change to Scottish Widows

talexuser

The app doesn't work for me, go through all the steps and message on my final email step 'timed out' so I can't finish the registration.
Conversely my partner on iphone rather than Android (if that;s got anything to do with it) registered ok and can fund and withdraw. I tried 2 different email addresses.

gesdt50

Does one have to add funds to be able to see the Options & Indexes/Stocks that would should be available to invest in?

ColdIron

No. Select Research on the right hand menu. That will show you Shares. Use Funds or ETFs on the top menu

Rollinghome

gesdt50 said:

Does one have to add funds to be able to see the Options & Indexes/Stocks that would should be available to invest in?

You don't need to be in the app. What used to be called Iwebtools has a separate subdomain, now at www.investments.scottishwidows.co.uk/ 

"Look for your next investment with our range of tools to find out more about Stocks, Funds, ETFs (Exchange Traded Funds) and Investment Trusts."

tigerspill

Well I have found the first screw up since the merger.

I have an old email address that I used up to 2011.  I still have this and just check it once per year just in case.  Well, I have just done this check and all my emails from Lloyds, MBNA, SW and Halifax have been going to that old email address since the date of the move!!!
I had done some iWeb trades and couldnt work out why I hadnt seen any emails.  Well now I know why.
I have just logged into my Halifax Account and there it is - my very old pre-2011 email address.

The only one of these accounts I had in 2011 was with the Halifax.

bagand96

Apologies if this has been covered before, I've a question about using the new fee-free regular investing feature to dodge trade fees.

I have a S&S ISA with iWeb/SW and I tend to deposit 2 or 3 times a year and then invest in a fund. Whilst I find the £5 trade fee very reasonable given the zero platform fees, is my understanding correct that I can use regular investing to avoid this?

For example if I want to invest £5000 in a fund:

- Set up a Subscription plan for £5000 
- Set up an Investment plan to invest that £5000 in a fund (or smaller amounts in multiple funds)

Is it that simple? At first I assumed I'd then have to cancel the subscription, but I see both the Subscription and Investment plans have "once only" options so i wouldn't even have to do that?

deinoflex

tigerspill said:

Well I have found the first screw up since the merger.

I have an old email address that I used up to 2011.  I still have this and just check it once per year just in case.  Well, I have just done this check and all my emails from Lloyds, MBNA, SW and Halifax have been going to that old email address since the date of the move!!!
I had done some iWeb trades and couldnt work out why I hadnt seen any emails.  Well now I know why.
I have just logged into my Halifax Account and there it is - my very old pre-2011 email address.

The only one of these accounts I had in 2011 was with the Halifax.

Same thing happened to me - I got a text from Lloyds saying I wasn't reading my emails, looked at the setting & Lloyds had been changed to an ancient outlook one I no longer have access to. The Scottish Widows one was correct. Changed the Lloyds back and it's stayed correct so far.

miller

Same thing happened to me as well at Halifax (to a defunct email address from around 1998 - so they got bounced), though I'm not sure it's this change that's responsible (iWeb to Scottish Widows). I suspect an old Lloyds' account I had (I'm not currently a Lloyds Bank customer, but was in 1998) got merged as part of LBG tidying up (customers can now see all LBG accounts in their apps as a result). Either way, I was miffed when I worked out what they'd done and they had the cheek to rebuke me via text.

deinoflex

Yes @miller - that does sound more likely to be the reason. I hadn't thought of that.

tigerspill

miller said:

Same thing happened to me as well at Halifax (to a defunct email address from around 1998 - so they got bounced), though I'm not sure it's this change that's responsible (iWeb to Scottish Widows). I suspect an old Lloyds' account I had (I'm not currently a Lloyds Bank customer, but was in 1998) got merged as part of LBG tidying up (customers can now see all LBG accounts in their apps as a result). Either way, I was miffed when I worked out what they'd done and they had the cheek to rebuke me via text.

Not sure what happened as all my email addresses were definitely correct for all accounts with these brands.  I have recent emails from all of these to the correct email addresses.  I have no idea where they would have got the 15 year old email from.  Surely this would have been deleted many years ago that they knew it was invalid (as I would have either changed it or it was not the email used when opening the account).
Something badly wrong here.  They have a obligation to keep correct and up to date information on us customers.