Here I go again ….

Phones4Chris

Rosie1001 said:

This group I am in , their stories are horrific…treating RTS customers so poorly it’s a scandal 

Scottish power and EDF mainly 

Can you post in the group and ask each of them to give the make and model number of the smart meters that have been fitted. This is the only way we'll have a clearer picture of the situation. The only quoted bit from EDF in one case says about the second MPAN being de-activated which is what I'd expect.

Rosie1001

They said to me  they deactivated my 2nd mpan , they didn’t lol 

I don’t believe anything that is said by Edf , no one gives the same answer! 

Rosie1001

I will ask , but a lot of people are older and struggle to access their meter by  their previous posts 

Phones4Chris

Rosie1001 said:

I will ask , but a lot of people are older and struggle to access their meter by  their previous posts 

Perhaps ask them to get another family member or friend to have a look if they can't manage.

Scot_39

I think @Rosie1001 has in fact encouraged others to read here or even post here for help.

But their appears to be a systemic failure not only in operation going on here, but also in fairness in terms of potential costs.

The people on rts already all too frequently will be facing disproportionately high heating bills per kWh of energy.

And suppliers offering them less suitable tariffs might well see those costs increase significantly.

Not all will be home owners with good choices available (and not all homeowners have savings or income to maintain or significantly improve  when just 1 large hhr nsh costs nearer £1000+ retail + labour and in many cases  new dual live / restricted wiring)

QrizB

Scot_39 said:

The people on rts already all too frequently will be facing disproportionately high heating bills per kWh of energy.

A good number of the RTS customers will be on E7, and can continue on E7 once they have smart meters.

It's the customers with discontinued tariffs that are in a trickier situation. It's possible, for example, that an E10 household might save money by switching to E7 and using ad-hoc top-up heating when required in the evenings. But it's equally possible that they won't.

Those households are going to have to pick a current tariff from the various ones on offer and see how they get on (like the ones we've suggested to Rosie1001 in this thread).

Scot_39

Yes - swings and roundabouts - and difficult to predict.

And many like the OP here - might lose aplit RTS E7 timings - to single block overnight only.  The main reason Rosie1001 fought for her E10 was the loss of her 2 hours afternoon boost.

And theirs a bit of guesswork too - if on twin independent metering - as E7 on single meter becomes a whole house thing. 

My old elderly neighbours with similar heaters to mine were in the paying more camp on E7 - but they needed and so were running a much hotter house than I did even back then - they fitted quantums to LR and halls after 1st full winter - rejected the master bedroom convection panel option price.  I got a quick quote at the time - but rejected it as my payback fror E7 vs E10 rate savings as a low user was too long.