Here I go again ….

Rosie1001

Lots like that 

Ildhund

I tried Alnwick (NE66) and found a plan just as schizophrenic as what Rosie is experiencing:
  


The rates are a bit lower than the ones she showed us earlier:
  


So what are we to believe?

Scot_39

Thats as clear as mud - E10 tariff name - E7 named for tariff rates.  But they are not E7 rates for July as tabled here

https://www.edfenergy.com/sites/default/files/2025-06/DM1903-STANDARD-VARIABLE-DEEMED-AND-WELCOME-JULY-RATES.pdf

And the 36.13p peak rate - being c5p above the DM1903 table E7 DD peak rate - of 30.95p - is in line with past differences for their E10 vs E7 in the past.

For E7 the DM1903 doc shows

North East
Direct Debit
56.904p 30.953p 14.132p

So I suspect those are in fact E10 rates

IIRC the figures above from EDF quote for Rosie1001's E10 were pre July rates.  But quoted as otherwise

The SC in her area - Northern I believe - has since dropped to  56.90p  - not sure @Rosie1001 has confirmed the above 59.438 still shown on her meter or not. A c2.6p drop

https://www.ofgem.gov.uk/get-energy-price-cap-standing-charges-and-unit-rates-region

For multirate DD

Northern

59.44 pence per day

56.90 pence per day

25.09 pence per kWh

23.89 pence per kWh

But she did show the day rate of 38.13 on the meter in a post on the 15th July - and not I would expect a roughly 1.2p cheaper (the drop in Ofgem's average cap rate for the PC2 cap) or not that even cheaper quote for 36.3p so 1.8p cheaper.

That led me to speculate above she was in fact either misquoted - or rather potentially re-quoted the old rates deliberately - under the "29 day" to swap supplier guaranteed re-bill rate rather than a true rate for next 3 months.  And of course she is being billed SR rate anyway.

As my above post - and others - all of this might just be the meter database issue - and them refusing to quote anything but SR on legacy metering - but it stinks that taken 4 months (from late Mar to go smets2 E10 configured) - and by sounds of it several exchanges - in last few days - they - EDF - cannot manage a simple meter swap update correctly.

Phones4Chris

You didn't select Fixed. It won't display a Fixed tariff when Variable is selected!

Phones4Chris

Yes it's as clear as mud, E10 tariff name but are they E10 rates or E7 !!!

Rosie1001

It’s a absolute farce 

I will check later what prices my meter is showing , even though it’s moot as I’m paying the SV now 

my meter was showing last week my old pricing for E10 

im still on E10 timings even though that’s moot as well 😩

Rosie1001

Phones4Chris said:

You didn't select Fixed. It won't display a Fixed tariff when Variable is selected!
 

I tried all variations not just fixed 

Rosie1001

Just checked 

Meter  at the minute is 38.13 p and SC is 59.44 

although I’m not paying these rates ! 

Scot_39

June e10 rates still on meter then.

Wonder if will change after the swap supplier retained rates guarantee period, if still not resolved the meter database and so e10 definitively ?

Rosie1001

But I’m not paying off peak rates , so definitely needs resolved before the colder weather or using my heaters will be very expensive