Here I go again ….

Scot_39

Rosie1001 said:

It’s a absolute farce 

I will check later what prices my meter is showing , even though it’s moot as I’m paying the SV now 

my meter was showing last week my old pricing for E10 

im still on E10 timings even though that’s moot as well 😩

No timings are not moot, because it means your still able to access heat and hw - albeit at flat rate on bills.

If they were to clear your alcs tables they might end up with no power or possibly powered 24/7 - at least in later case you could still fit own spur timers.



Re the posts above suggesting Snug 1 hr might not suffice, as might not cover a full long wash or a wash and dryer session. 

But it could cover part of it and would iirc potentially give you another near 7kWh energy into your 2 large iirc 3.x kW input nsh.  

Snug was suggested purely as totally internal to new meter - no wiring mods or self timers by your own electricians required.

If you get nowhere with e10 after meter database updated.  And realky concerned 1 hr may not suffice.

You could maybe also look at alternative tariffs and get an electrician to wire in your own timer(s) and any mods to restricted cu to match their low rate periods. 

My 4 port e10 meter drives a proteus ech1 (?) 100A contactor - to feed nsh and hw consumer unit 3x per day  - but something similar could be fitted your side of meter cabinet to wiring so can be driven by smart/digital (for ease of programming and time retention on loss of mains power) or even mechanical timer switch and set match other tou tariffs low rare periods.
Or you could fit independent 16A timed spur outlets  - one for each nsh and 1 for hw tank.  And move the CU if need be to 24/7 meter supply - depending on what if anything happens to your restricted feed with any new supplier (it may become 24/7 anyway).

At least one major and some challengers do so called TOU tariffs. They are probably as close to e10 for the modern market as you can get. 

Octopus Cosy for instance is only 8 hrs on cheapest rates but potentially more suitable timings for many than say e7.  For 4-7am, 1-4 and 10pm-12 of peak its quoting me 12.x p/KWh.  Its day rate not too far from single rate so much cheaper than e7 day peak or even more so edf's e10 35p.  Even it's 4-7pm peak rate for my region only a couple p above the above edf e10 fix day / peak rate, and im pretty much used to shifting big loads out of that zone as my afternoon off peak ends 4pm gmt (5pm dst) and evening starts 8pm gmt (9 dst). 

As I've said in past, Cosy with alcs timings set to match it's off peak 3+3+2=8 hrs, would be great for me. But now they do Snug dont see it ever happening.

As I run a cold house cf many - my heaters (7kW input total) regularly only charge 2-3 hrs per day anyway and never for all 10 e10 off peak hours.  Maybe 6 highest ever - c40kWh - including beast from east type windy and sub zero day times.  But iirc yours used to for 7 hr split, but you turned thermostat down for e10 - albeit not in harsh winter as already late Mar.

Rosie1001

Thank you 

so we can’t get cosy tariff ??? For storage heaters ?

I run a very warm home , I’m not a typical Geordie lass , I don’t do cold lol 

I can set my washer to come on around 4am , I’m up at 5 so would be finished in time to put in the  dryer on off peak if I did have E7 

as I said , I’d happily pay for E10 even if it’s more , but I just can’t see me getting it from other suppliers as a new customer 

Rosie1001

They are going to put me on E7 as soon as they sort out the price for me 

I just want to leave EDF thou , so unless I get E10 from them I’m gone 

Scot_39

Rosie1001 said:

Thank you 

so we can’t get cosy tariff ??? For storage heaters ?

I run a very warm home , I’m not a typical Geordie lass , I don’t do cold lol 

I can set my washer to come on around 4am , I’m up at 5 so would be finished in time to put in the  dryer on off peak if I did have E7 

as I said , I’d happily pay for E10 even if it’s more , but I just can’t see me getting it from other suppliers as a new customer 

It just might be worth talking to Octopus - I have always thought it was for ASHP from comments here - but then the site wording included electric boilers

https://octopus.energy/smart/cosy-octopus/

Under the sign up it specifically says

"To be eligible for Cosy, you should have a heat pump (air, or ground source) or electric boiler at a property we supply. We may ask you to provide the MCS certificate for your heat pump installation to confirm this."

and you have to tick the I agree box

And under their smart T&Cs for Cosy

"2.7.3 To be eligible for the Cosy Octopus tariff, you must have a heat pump or compatible low carbon heating system installed and operational at the property which we supply"

but under their FAQ - "Who is eligible for Cosy" - their might be a small chance they might be more flexible.

"If you have a heat pump (air or ground source), an electric boiler or electric radiators at your property, you can join Cosy Octopus. If you have another system in your property, get in touch and we'll let you know if you're eligible for the tariff."

So it may be worth asking the question.

Arguably NSH are no more or less green than a conventional electric boiler - and no different from electric radiators in terms of green efficiency.

If Octopus are using carbon credits or other methods to supply green renewable energy for their clients - they just use more of it than an ASHP as have no COP advantage.

But just remember you are currently reliant on your restricted circuit - and the meter ALCS controlling your NSH / HW? timing - and I havent seen any mention of ALCS re Cosy.  

Its another one of their cannot join direct apparently. SO you would have to ask what would happen - say if you switched on them on their E7 (same as you might do for Snug) had meter ALCS default set to their E7 times - and then switched to Cosy - as you wouldnt want to remain on those E7 off peak timings.

But as I said above I had wondered about it, even before I'd read the wording on their FAQ - re radiators - and then they launched Snug - particularly designed for NSH ALCS dependent customers.

Rosie1001

See what the  new week brings in the Edf saga ….

Phones4Chris

@Rosie1001 Once your meter details are corrected on the National Database then you can follow up the complaint about the charges. The bill you've had should then get re-issued.
Remember the response you got at one point "E10 is still available but not for your setup" 
and more recently "We apologise to inform you that we no longer offer Standard Variable Economy 10 tariff. EDF are no longer supporting time-of-use pricing for certain configurations."
 .......... that's because the "system" still thinks you have two MPANs and you will continue to have "difficulty" doing anything until that is resolved!!

Phones4Chris

Scot_39 said:

It just might be worth talking to Octopus - I have always thought it was for ASHP from comments here - but then the site wording included electric boilers

NO! It seems I need to repeat what I said here "You MUST concentrate on getting the meter details correct on the National Database  as a FIRST PRIORITY as I fear problems will continue until this is resolved.

Scot_39

Phones4Chris said:

Scot_39 said:

It just might be worth talking to Octopus - I have always thought it was for ASHP from comments here - but then the site wording included electric boilers

NO! It seems I need to repeat what I said here "You MUST concentrate on getting the meter details correct on the National Database  as a FIRST PRIORITY as I fear problems will continue until this is resolved.

Its a follow up on options - specifically following my point

"f you get nowhere with e10 after meter database updated."

And arguably Rosie1001 is now saying their putting her on E7 - not SR - and likely without any afternoon boosts at all - if they do with the same timings that they downloaded April 1st.

Edit And I am not sure they would even do that for legacy metering with any timing concerns.

QrizB

Phones4Chris said:

Scot_39 said:

It just might be worth talking to Octopus - I have always thought it was for ASHP from comments here - but then the site wording included electric boilers

NO! It seems I need to repeat what I said here "You MUST concentrate on getting the meter details correct on the National Database  as a FIRST PRIORITY as I fear problems will continue until this is resolved.

While the message is correct, I think your language is unnecessarily harsh.

Please remember the forum rules.

Spoonie_Turtle

Also no harm in simply asking Octopus the question, after chasing up EDF to correct the database.  It's not going to be corrected instantly so it's worth using that time to consider/investigate future options.