The New Top Easy Access Savings Discussion Area

janusd

https://forums.moneysavingexpert.com/discussion/comment/82069070#Comment_82069070

no - the Saga accounts don't show in the Ulster/Natwest apps - it has an entirely separate website login and doesn't have its own app… I think it's just using the Natwest Boxed software, the same as Mettle does (though Mettle is a Natwest brand).

1spiral

https://forums.moneysavingexpert.com/discussion/comment/82069080#Comment_82069080

It appears that Saga is also a Natwest Brand now according to Moneyfacts.

ToastLady

SAGA EA

Can anyone tell me if withdrawals are instant please? Apologies if already mentioned, couldn't see anything about this.

1spiral

https://forums.moneysavingexpert.com/discussion/comment/82069407#Comment_82069407

Yes they are. Tested a £ in and out earlier today and both were instant.

RunsFromRobots

https://forums.moneysavingexpert.com/discussion/comment/82068904#Comment_82068904

You will need a smartphone or camera enabled tablet to apply.

Does this mean photographic ID is required?

Never mind:

We accept any of the following government issued documents:

UK Driving licence (full or provisional)

Passport (all nationalities)

EU/EEA national identity card

dosh37

https://forums.moneysavingexpert.com/discussion/comment/82068872#Comment_82068872

Has anyone tried to apply? It looks to me as if opening a new account with Saga means going through a complex, painful and time consuming, user authentication process involving photographing a passport / photo driving licence using a phone cam (I guess they are probably using experian like Oxbury Bank?). Do they also require a selfie video?

TrustPilot: 61% give Saga Savings a poor satisfaction rating (just one star).

Malchester

Opened one today. Very straightforward, took about 5 minutes. Yes needed photo of driving licence and a quick video. No hardship, no complex, painful and time consuming user authentication process. Then had to wait for approval. It said up to 72 hours but received email in under an hour. Haven't yet sent a deposit

InvesterJones

https://forums.moneysavingexpert.com/discussion/comment/82069596#Comment_82069596

That's pretty standard for many account openings these days. As much as it's a pain, if it reduces the chance of someone trying to fraudulently open something in my name I'm glad for it.

janusd

https://forums.moneysavingexpert.com/discussion/comment/82069596#Comment_82069596

it wasn't Experian, it was using someone I had never heard of (Onfido) - in my case, a photo of my passport and a selfie video (which was just face forward, turn head left, turn head right).

I haven't checked, but possibly a lot of those reviews might be based on when they were a sister brand of Marcus rather than using Natwest.

happybagger

https://forums.moneysavingexpert.com/discussion/comment/82069604#Comment_82069604

I've only come across it once with Nottingham, who then did it with a call to a branch. A long way from being "standard. My phone doesn't have a camera. My choice of course, simply means I choose alternatives.