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Express Mobiles/ Yes mobiles out of business?

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Comments

  • samsmum63
    samsmum63 Posts: 45 Forumite
    Who was the agent??
    When putting in a court claim you need an address to send court papers to, so if they have closed the store do you know the new address.
    I don't sound too good to me.
  • suji
    suji Posts: 32 Forumite
    The company'sname is click mobile. They have closed down, i have reported them to 3-mobile who tried to track them, but they could not. But they told that they have cancelled the dealership with them. During my conversation with 3-CS they mentioned that click mobile is dealing with some other network and they did not disclose details. I have their old address as per on th contract(any help)?
  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    There's a thread on Click Mobile. Better look it up - not had a lot of use in a while that I've noticed!
  • nerak35
    nerak35 Posts: 31 Forumite
    samsmum63 wrote: »
    I did the same. I got my court fee's paid back to me. I claimed £240.00 + £25.00 court fee's and got a cheque last Friday for £265.00
    So, what name and address did you put on your claim form then? as I am still waiting for my court fees and I will persist in getting this back, I've been out of pocket for way too long and I am not prepared to lose a penny more.
  • samsmum63
    samsmum63 Posts: 45 Forumite
    nerak35 wrote: »
    So, what name and address did you put on your claim form then? as I am still waiting for my court fees and I will persist in getting this back, I've been out of pocket for way too long and I am not prepared to lose a penny more.


    Telco LimitedT/A Express Mobiles
    5c-5e The Tanneries Business Park
    East Street
    Titchfield
    Fareham
    PO14 4AR
  • nerak35
    nerak35 Posts: 31 Forumite
    samsmum63 wrote: »
    Telco LimitedT/A Express Mobiles
    5c-5e The Tanneries Business Park
    East Street
    Titchfield
    Fareham
    PO14 4AR

    I claimed using the same details so can't understand why I have'nt received court fee as you have.
    I am just about to submit my 4th round of bills.
    Is everybody still using the express chequeback email address and their address in fareham for this?
  • nerak35
    nerak35 Posts: 31 Forumite
    Hi all,
    What address details are people using to send in their bills for chequeback?
    It's been a while since I last did it and just want to confirm nothing has changed in regards to this.:j
  • samsmum63
    samsmum63 Posts: 45 Forumite
    samsmum63 wrote: »
    I have a contract with Orange through Yes-mobiles.
    My cheque says For Telco Limited. T/A Express Mobiles.

    I have sent my cash back claim to [EMAIL="care@expressmobiles.uk.com"]care@expressmobiles.uk.com[/EMAIL]. They seem to have changed the email address from [EMAIL="cashback@yes-mobiles.co.uk"]cashback@yes-mobiles.co.uk[/EMAIL].

    I have had a reply from Sally Bowles saying

    This has been forwarded to the chequeback team and will be processed.
    Regards.

    Hope this helps.
    I used this one.
  • samsmum63
    samsmum63 Posts: 45 Forumite
    nerak35 wrote: »
    I claimed using the same details so can't understand why I have'nt received court fee as you have.
    I am just about to submit my 4th round of bills.
    Is everybody still using the express chequeback email address and their address in fareham for this?


    Did you add the court fee's to the total that you were claiming??. I did.
  • I made the mistake of taking out 2 of phones this time last year and only ever received one cash back (the first one) despite numerous phone calls (which you can never get through to anymore - they direct everything to their website) emails, threats etc they still have made no attempt to make payment. I am owed at least £480. If anyone has any advice im all ears ........
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