Express Mobiles/ Yes mobiles out of business?

Sid08

nerak35 wrote: »

and the postmark used on the defence form from telco does come up with express mobiles as the address.
Smell a rat - definitely
Best of luck to you.

how can you find that? please elaborate

NeilthePoolie

I've just been talking to Sally Bowles at Express Mobiles about my claim after spending the past 4 hours tracking them down via Telco, Yes and Premier as well as checking out the business information at Companies House.

To cut a very, very long story short, Sally has been as helpful as other posts suggest and whilst she cannot reply on this forum, I suggested I pass on some information to you all:

• There is no business link between Telco and Express Mobiles.
• There is a backlog of claims and on the advice of Trading Standards, they are clearing them in date order. My claim for Dec/Jan/Feb was sent in March and at the moment I'm four weeks away from receiving a cheque.
• All current and future claims should be sent with scanned copies of the top page of your bill to [EMAIL="chequeback@expressmobiles.uk.com"]chequeback@expressmobiles.uk.com[/EMAIL]
• Repeated emails to Sally are only delaying her attempts to clear the backlog.

I've said I will give Express the four weeks they've asked for, after that I'll be contacting them again. Please don't think I work for them either, I've just typed a huge reply on here only to lose it somehow. (This is my first post). I do know the connection between all of these companies and I know their previous trading names and addresses. I'm just as frustrated as you are but my research has got me to Sally and she now has the chance to sort this mess out.

I'll be in touch later.

Neil

Sid08

This what comes up on the company house;


YES MOBILES LIMITED
24 PICTON HOUSE
HUSSAR COURT
WATERLOOVILLE
HAMPSHIRE
PO7 7SQ

Telco LTD
24 PICTON HOUSE
HUSSAR COURT
WATERLOOVILLE
HAMPSHIRE
PO7 7SQ

(Same Address)

The following address was issued by someone in the forum who claimed at this address and got all thier money back and so did I but only got half my money back;

Telco Limited T/A Express Mobiles
Unit 5
The Tanneries
East Street
Fareham
Hants
PO14 4AR

This address below was issued by "angelfairie" who stated that she had an interview with them and mentioned that this is Express Mobiles;

1 The Belfry
4400 Parkway
Solent Business Park
Whiteley
Hampshire
PO15 7FJ


Now the address below; after getting half my money back are saying to me that they are defending the claim because apparently i am not contracted with them but with Yes mobiles.

Telco Limited T/A Express Mobiles
Unit 5
The Tanneries
East Street
Fareham
Hants
PO14 4AR

I either go to court and settle this or change the claim address to;

YES MOBILES LIMITED
24 PICTON HOUSE
HUSSAR COURT
WATERLOOVILLE
HAMPSHIRE
PO7 7SQ

aka:

Telco Ltd
24 PICTON HOUSE
HUSSAR COURT
WATERLOOVILLE
HAMPSHIRE
PO7 7SQ


What does everyone think I should do, please advise??




Sid

Sid08

NeilthePoolie wrote: »

I've just been talking to Sally Bowles at Express Mobiles about my claim after spending the past 4 hours tracking them down via Telco, Yes and Premier as well as checking out the business information at Companies House.

To cut a very, very long story short, Sally has been as helpful as other posts suggest and whilst she cannot reply on this forum, I suggested I pass on some information to you all:

• There is no business link between Telco and Express Mobiles.
• There is a backlog of claims and on the advice of Trading Standards, they are clearing them in date order. My claim for Dec/Jan/Feb was sent in March and at the moment I'm four weeks away from receiving a cheque.
• All current and future claims should be sent with scanned copies of the top page of your bill to [EMAIL="chequeback@expressmobiles.uk.com"]chequeback@expressmobiles.uk.com[/EMAIL]
• Repeated emails to Sally are only delaying her attempts to clear the backlog.

I've said I will give Express the four weeks they've asked for, after that I'll be contacting them again. Please don't think I work for them either, I've just typed a huge reply on here only to lose it somehow. (This is my first post). I do know the connection between all of these companies and I know their previous trading names and addresses. I'm just as frustrated as you are but my research has got me to Sally and she now has the chance to sort this mess out.

I'll be in touch later.

Neil

If there is no business link with Telco and Express Mob, then why did Telco request me a cheque of £120 after filing a claim against them. Telco also mentioned in the letter that they will request Yes mobiles aka EM to send my cheque.

So if they said they have nothing to do with Telco then there lieing to you.


Can you kindly give me the address of Sally Bowles and the company name they are reall under. I will appreciate it.



Sid

Sid08

My advice to Neil is do not trust them, we all have done so much just like you did when talking to Sally Bowles. They always give the same answer which is "there is a delay and we will soon deliver your cheque."

We have all on this forum been there and done that, so do not trust them, take them to small claims court cos that the only way u will get your money back!

Quentin

This is a possible explanation regarding your half payment, if it was for two claims.

At some time whilst you have been a customer they may have transferred ownership between the two companies.

One company has honoured the debt, and paid you off, but no longer has any legal connection to the second debt.

Sid08

Quentin wrote: »

This is a possible explanation regarding your half payment, if it was for two claims.

At some time whilst you have been a customer they may have transferred ownership between the two companies.

One company has honoured the debt, and paid you off, but no longer has any legal connection to the second debt.

So what your saying is they have changed thier company name and address? so how comes everone else got paid there full amount and i only got paid less than half.

So Quentin what you think i should do, shal i carry on to the court or notify the court that there is a change in the address? if so which address for god sake! lol

samsmum63

I also got a letter from the court today. I am not doing anything until the 21st May as the cheque could still bounce up until that date. The BANK said that I should wait until then, as it will show as cleared but could still bounce. So any one who has a cheque last week make sure that it cannot bounce before stopping court claim, This was also the advice from the trading standards,

samsmum63

I also got a letter from the court today. I am not doing anything until the 21st May as the cheque could still bounce up until that date. The BANK said that I should wait until then, as it will show as cleared but could still bounce. So any one who has a cheque last week make sure that it cannot bounce before stopping court claim, This was also the advice from the trading standards,

Quentin

Sid08 wrote: »

So what your saying is they have changed thier company name and address? so how comes everone else got paid there full amount and i only got paid less than half.

So Quentin what you think i should do, shal i carry on to the court or notify the court that there is a change in the address? if so which address for god sake! lol

I don't really know what's happened, and just suggested a possible scenario that would explain their strange statements and actions (saying one firm has nothing to do with the matter, yet still paying you a proportion of your claim)

Equally, I don't know how best to proceed - if they are correct, and the firm you have sued has nothing to do with the debt, then you will be wasting your court fee, as any ccj you get (even by default) will be worthless.