Zog has gone 😢

[Deleted User]

Ultrasonic said:

Maybe take the hint and this time actually just let the SOLR process run its course? You're not exactly being 'unlucky' when what keeps happening is hardly unexpected...

Thanks for the usual empathy. We can’t all be an infallible smart alec, can we, eh? 

Ultrasonic

Deleted_User said:

Ultrasonic said:

Maybe take the hint and this time actually just let the SOLR process run its course? You're not exactly being 'unlucky' when what keeps happening is hardly unexpected...

Thanks for the usual empathy. We can’t all be an infallible smart alec, can we, eh? 

I'm being realistic.

HeinzVarieties

Neil_Jones said:

Shame about Zog, excellent experience, I took a two year fix in June which as it turned out looking stupidly cheap (just under 3p per kWh).  Couldn't fault them service wise, billing wise, anything wise really.  What a breath of fresh air they were. 

In some ways the billing system is one thing I will miss.  Feed them some readings at the end of the month and you got a bill 8-13 days later guaranteed that actually used said reading.  You got your 49 day window notification on the first of those 49 days, none of this having to work it out yourself.  And wonderfully, if you moved away to another provider, you got a final bill from Zog and a credit refund within days, none of this faffing around still outstanding chasing it up eight week nonsense.

Bye Zog

It wasn't stupidly cheap.  It might have been competitive but certainly not stupidly cheap at the time.

Zog, unfortunately, had their supplier pull the plug on dealing with UK suppliers because it was clear a month ago they were going to be supplying gas to companies that were unlikely to be around much longer.  As Zog appear to have hedged their supply entirely with this company they were up the creek without a paddle as they were never going to be able to hedge gas for existing customers at the rates they'd agreed with CNG.

I'd say Zog have been quite honourable here, unlike, for example, Neon Reef, who signed up a bunch of new customers at below cap rates when the cap was the cheapest other deal on the market.  Presumably to personally enrich the directors by allowing it to limp on for a few more weeks.

Zog's supplier pulled the plug yesterday and they threw the towel in today.  Fair play IMO.

DiseasedBunny

Once things get “back to normal” whatever that is I hope zog come back to the market 

Thrugelmir

Deleted_User said:

Meanwhile, can someone answer an 'idiots' question? Why is electricity generation so dependent on gas, especially if gas is supposedly being phased out? 

When the wind doesn't blow or ice freezes the turbines, the sun doesn't shine or there's insufficient rain. Renewable energy is left wanting. People expect to flick a switch and be supplied. 

Patr100

spot1034 said:

There is no need to panic unless it is about paying the higher rates. The tariff will almost certainly be around the Ofgem cap - around 4.1p per kWh and around 26p SC. That will be a significant increase for some, although in my case I only had two months left on my fix so I was resigned to paying this rate before too much longer

I was already paying 26.25p sc on the 2 year Mercury 24 v30 fix.

Shedman

I wonder if its worth a shot for those of us that were also with NR and are being switched to British Gas on their Welcome to BG tariff that 'suggests' its rate is guaranteed until end of July could request BG to switch our gas from Zog to that tariff as well?  

Failing that, and if we do coincidently get SOLR'd to BG, be interesting to see if they offer same sort of deal with tariff 'fixed' for 6 months.

Just some early morning musings...

[Deleted User]

Shedman said:

I wonder if its worth a shot for those of us that were also with NR and are being switched to British Gas on their Welcome to BG tariff that 'suggests' its rate is guaranteed until end of July could request BG to switch our gas from Zog to that tariff as well?  

Failing that, and if we do coincidently get SOLR'd to BG, be interesting to see if they offer same sort of deal with tariff 'fixed' for 6 months.

Just some early morning musings...

You raise an interesting point. SoLR regulations indicate that the Ofgem agreed deemed tariff is valid until the consumer agrees a new tariff with the SoLR; switches away or the SoLR status lapses after 6 months. That said, I suspect that the tariff is only available to consumers gained under the SoLR process not new entrants.

gsmh

I cancelled my Zog direct debit yesterday and this morning I received an email warning me I needed a DD set up or I would incur a fee of £35. Is it safe to ignore this automated message now Zog is no more?

Umiamz

gsmh said:

I cancelled my Zog direct debit yesterday and this morning I received an email warning me I needed a DD set up or I would incur a fee of £35. Is it safe to ignore this automated message now Zog is no more?

Not a good idea to cancel the DD. What if the £35 fee is also automated?