Zog has gone 😢

[Deleted User]

@Umiamz Yes, it suits me fine if EDF do not bill me until Jan 2022, and we have until 22/1 to set up a DD and still qualify for the related discount.

To a certain extent, EDF is dependent on Zog getting its act together regarding final accounts and closing readings. That in turn is dependent on the Administrator. Plus there is now the upcoming Christmas break - some companies are finishing today. Do we really think everyone will be rushing around sorting this out? 

Robin9

Irritating yes - shambles no (If you want shambles look at GNE/Edf) . Can we remind oursleves we are only about 2 weeks into this process.

Umiamz

Robin9 said:

Irritating yes - shambles no (If you want shambles look at GNE/Edf) . Can we remind oursleves we are only about 2 weeks into this process.

Yes, quite. I think they've done rather well considering the timeframe involved.

[Deleted User]

As I'm dealing with 2 SoLRs at the same time, I have to keep checking that I'm posting to the right thread!

spot1034

Robin9 said:

Irritating yes - shambles no (If you want shambles look at GNE/Edf) . Can we remind oursleves we are only about 2 weeks into this process.

Indeed, I've been very surprised by the speed of this operation. It's a lot faster than most. 

brewerdave

Umiamz said:

Robin9 said:

Irritating yes - shambles no (If you want shambles look at GNE/Edf) . Can we remind oursleves we are only about 2 weeks into this process.

Yes, quite. I think they've done rather well considering the timeframe involved.

Considerably better than BG are doing with ex Neon Reef customers with two weeks more time !!!

QrizB

FWIW I thought GNE/EDF went smoothly too, although it did take 3-4 months.

I wonder whether participating in this thread/forum makes people less patient?

[Deleted User]

brewerdave said:

Umiamz said:

Robin9 said:

Irritating yes - shambles no (If you want shambles look at GNE/Edf) . Can we remind oursleves we are only about 2 weeks into this process.

Yes, quite. I think they've done rather well considering the timeframe involved.

Considerably better than BG are doing with ex Neon Reef customers with two weeks more time !!!

Bear in mind that gas switches always tend to be quicker than electricity. When I switched to Zog in August, the smart meter was tariff was updated by midday and I got my Final Bill from my old supplier the following day.  EDF updated the smart meter gas tariff on the 15th by mid afternoon but they are now saying it takes 10 days to get a smart meter reading which is odd to say the least.

molerat

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brewerdave

OOPS - Wrong thread !!!