Zog has gone 😢

Sterlingtimes

[Deleted User] said:

The comms hub is actually the responsibility of the DCC because of the inbuilt security. For example, if a hub needs a remote reset this is requested by the supplier and actioned by the DCC.

I read elsewhere the 2G and 3G will be closing down and leaving many of the comms modules stranded.

molerat

EDF account page now asking for meter read.

It also states contract start date 15/12/2021

[Deleted User]

molerat said:

EDF account page now asking for meter read.

It also states contract start date 15/12/2021

No meter reading request here: smart meter recognised?

[Deleted User]

molerat said:

EDF account page now asking for meter read.

It also states contract start date 15/12/2021

That is new, because I looked earlier and asked EDF, because there was no way of submitting it. But which first meter reading and when? Today? When Zog failed? Some other date? 

[Deleted User]

EDF extract.

We’re about to register

Your switch is almost complete.

How to submit a reading

All we need now is your first meter reading(s) so we can set up your account. 

****************

And there is now a box to enter it. I have queried this with EDF. 

brewerdave

Deleted_User said:

molerat said:

EDF account page now asking for meter read.

It also states contract start date 15/12/2021

That is new, because I looked earlier and asked EDF, because there was no way of submitting it. But which first meter reading and when? Today? When Zog failed? Some other date? 

Can't back date it because there is no date box - I'm going to submit today's reading because if they use the reading I took on 2nd and back calculate to failure of Zog ,I'm going to lose out on a lot of units at 2.6p/kwh !!!
Zog still listed as my gas supplier today.

locky123

brewerdave said:

Deleted_User said:

molerat said:

EDF account page now asking for meter read.

It also states contract start date 15/12/2021

That is new, because I looked earlier and asked EDF, because there was no way of submitting it. But which first meter reading and when? Today? When Zog failed? Some other date? 

Can't back date it because there is no date box - I'm going to submit today's reading because if they use the reading I took on 2nd and back calculate to failure of Zog ,I'm going to lose out on a lot of units at 2.6p/kwh !!!
Zog still listed as my gas supplier today.

Just checked my new EDF account and have start date 15/12/21 and box to enter reading. Guess I'll wait til 15/12 to enter reading, assuming that my current rate is still Zog's.

QrizB

You're all a little ahead of me, there's no option to submit a meter reading on my app or web account page yet!

MaDMaX**

QrizB said:

You're all a little ahead of me, there's no option to submit a meter reading on my app or web account page yet!

mine was like that yesterday when i created my account after getting the joining letter on Saturday, but today its asking for it 

spot1034

locky123 said:

brewerdave said:

Deleted_User said:

molerat said:

EDF account page now asking for meter read.

It also states contract start date 15/12/2021

That is new, because I looked earlier and asked EDF, because there was no way of submitting it. But which first meter reading and when? Today? When Zog failed? Some other date? 

Can't back date it because there is no date box - I'm going to submit today's reading because if they use the reading I took on 2nd and back calculate to failure of Zog ,I'm going to lose out on a lot of units at 2.6p/kwh !!!
Zog still listed as my gas supplier today.

Just checked my new EDF account and have start date 15/12/21 and box to enter reading. Guess I'll wait til 15/12 to enter reading, assuming that my current rate is still Zog's.

Assume it by all means but I think you'll be in for a disappointment. EDF took control on the 4th and unless they are feeling remarkably generous their rates will apply from that date.