Zog has gone 😢

Patr100

tghe-retford said:

To give EDF credit where its due, and I know its face a lot of criticism in this thread, at least their online meter reading submission form does allow you to submit a meter reading tonight. Which can be more than said trying to give an meter reading via EON Next.

I dunno about that. I get as far as inputting my EDF reading then press send and that's when it goes AWOL with the error message. Not too worried though given the message from them I previously  posted.

casjen

Got emails to say bills now ready to view which was quick and though can login cant access them yet due to the meter madness sweeping the country 

brewerdave

EDF website appears to be working - got my meter read in.
BG ? Now that's a whole different ball of wax !!!

Northern_Wanderer

I managed to submit both my readings. Now I have to look forward to requesting a bill and trying to change to variable DD. Please wish me luck. I feel agitated already at the thought of dealing with those useless Droid Human Agents at EDF reading from a script via a translation service.

brewerdave

Northern_Wanderer said:

I managed to submit both my readings. Now I have to look forward to requesting a bill and trying to change to variable DD. Please wish me luck. I feel agitated already at the thought of dealing with those useless Droid Human Agents at EDF reading from a script via a translation service.

I'm going to do the same ,now that EDF appear to have sorted out the back billing issues - but not going to try just yet !!!

nrmsmith

I still get maintenance screen with the iPhone app and although I can log into my account I can see any of the account details?  All I get is an info screen about High Demand for meter reading.

molerat

tghe-retford said:

To give EDF credit where its due, and I know its face a lot of criticism in this thread, at least their online meter reading submission form does allow you to submit a meter reading tonight. Which can be more than said trying to give an meter reading via EON Next.

Why were you trying to give a reading to Eon Next, their billing is a day behind the read so a read is needed today and billed at yesterday.  Gave my read just after midnight and bill waiting for me when I got up this morning.  Their website is working fine albeit a little slower than normal but EDF still has limited functionality,

Northern_Wanderer

brewerdave said:

I'm going to do the same ,now that EDF appear to have sorted out the back billing issues - but not going to try just yet !!!

Yeah, I thought I might give them a few days.....although I just want to tie up these loose ends.

casjen

Northern_Wanderer said:

I managed to submit both my readings. Now I have to look forward to requesting a bill and trying to change to variable DD. Please wish me luck. I feel agitated already at the thought of dealing with those useless Droid Human Agents at EDF reading from a script via a translation service.

 Messaging EDF  on twitter is far easier... Not instant response but are far more knowledgeable...one even rang me back about my ZOG credit apologizing for mix up over credit being sent as cheque and not as credit on account.

Patr100

brewerdave said:

EDF website appears to be working - got my meter read in.
BG ? Now that's a whole different ball of wax !!!

Got my EDF reading in just now via the form - full account access seems unavailable.
BG (for my electricity ex Neon Reef) sent me a text asking for a reading earlier yesterday and that hopefully sent through.
Maybe it depends what contact info they have for you?