Talktalk price hike....even though I have a fixed contract !

joesoap1264

Just renegotiated my third contract in a week.
18th
as stated above . £21 + £5 discount for three months, all calls, not fixed .
21st ,
£20 pm, not fixed, all calls,for 18 months.
today,
 £20 pm, £5 discount for first three months, 24 month contract, not fixed.
all calls !
wonder what my next one will be ?
I had the April e- mail notifying me of cpi+ 3.5%, most are doing it, so no point moving, even with the principles.
they were allowed to do it.
small print .
every time I renegotiated a new contract, over umpteen years, they upped the calls boost by £2 after a few months, again, allowed to, but not BB , without letting you go without penalty .

rash.m2k

Ummm I don't see this as an issue IMO, I'm always waiting for a reason to leave early! I got talktalk in feb, £24 a month, plus £80 voucher (aka a mastercard with £80 on) plus £48 from quidco, now after ~5 months I'm leaving. My total outlay is 24 x 5 - 80 - 48 = -8, so I've basically have free internet since Feb plus 8 quid in my pocket.

I'm now leaving for now broadband which is £22 x 12 months minus £110 quidco, which is ~£13 quid a month for the same 65 meg broadband.

I don't see why people complain to them and stay hours on the phone to their CS, just vote with your feet and leave. If everyone just left they'll soon get the message and all of them would stop with this nonsense of mid contact price increases.

JJ_Egan

But it no longer matters as TT like others are all moving to a built in price increase .

As its part of the contract no get out no renegotiating

Plus of course Now  may increase prices .

Paul_Varjak

JJ_Egan said:

But it no longer matters as TT like others are all moving to a built in price increase .

Not with Zen Internet, They are not only bucking the trend of yearly price increases, they offer a fixed price for life, as long as you remain with them.

2010

Paul_Varjak said:

JJ_Egan said:

But it no longer matters as TT like others are all moving to a built in price increase .

Not with Zen Internet, They are not only bucking the trend of yearly price increases, they offer a fixed price for life, as long as you remain with them.

Zen
They might offer a fixed price for life (I`ve heard that one before, I think it was carphonewarehouse`s "free for life" internet) but they can`t provide fast fibre or a competitive price.   
       
Just checked and the only package they can offer me is fast broadband for £29-99 a month.
With a download of 7-15 Mbps. £19-95 set up fee.

Zen equivalent for my TT package (£20 a month) would have been £34-95 and £19-99 set up fee but they can`t provde it for my address.

pollyanna24

Because I have just received the price increase e-mail, I wonder what the order to do things in are.  I have checked and am thinking of moving to Vodafone, but do I sign up with Vodafone and they will sort out the switch or do I need to contact TalkTalk and tell them I am leaving first?

JJ_Egan

You must inform TT you are leaving due to the price increase . Any other way and you have to pay off contract .

JJ_Egan

2010 said:

Paul_Varjak said:

JJ_Egan said:

But it no longer matters as TT like others are all moving to a built in price increase .

Not with Zen Internet, They are not only bucking the trend of yearly price increases, they offer a fixed price for life, as long as you remain with them.

Zen
They might offer a fixed price for life (I`ve heard that one before, I think it was carphonewarehouse`s "free for life" internet) but they can`t provide fast fibre or a competitive price.   
       
Just checked and the only package they can offer me is fast broadband for £29-99 a month.
With a download of 7-15 Mbps. £19-95 set up fee.

Zen equivalent for my TT package (£20 a month) would have been £34-95 and £19-99 set up fee but they can`t provde it for my address.

Zen can for me   provide 900 meg

pollyanna24

JJ_Egan said:

You must inform TT you are leaving due to the price increase . Any other way and you have to pay off contract .

Thank you.  I know I have to contact them.  I just wondered in what order I have to do this.  Arrange the Vodafone contract first or tell Talk Talk first.

JJ_Egan

You must get TT to agree to let you leave penalty free  first .

Signing up with another ISP first means you break the TT contract and will be liable .

The gaining provider handles all and will just cancel TT and that breaks your contract .